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06/17/2014

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How to automate basic PC maintenance tasksPerforming regular and periodic maintenance is key to keeping your PC running ...
06/16/2014

How to automate basic PC maintenance tasks
Performing regular and periodic maintenance is key to keeping your PC running in tip-top shape. It takes discipline to remember to do it, but fear not, forgetful desk jockeys: You can automate many basic PC maintenance tasks, such as removing temporary files, fixing drive errors, keeping drivers up-to-date, and backing up files.

Beyond helping to keep your own PC finely tuned, this can be especially useful for those who are the on-call tech for family and friends. At least basic maintenance can be taken care of without your intervention.

Defragmenting the hard drive
If you’re using Windows Vista or later, this one is easy-peasy—no need to do anything. Windows automatically runs the Disk Defragmenter every week if fragmentation is found. However, it would have to be manually scheduled for Windows XP.

Scheduling Disk Cleanup to wipe temporary files
Disk Cleanup is a Windows utility that can delete many types of temporary files to help free up disk space on the hard drive. You might schedule Disk Cleanup to run automatically every week or month.

First, you’ll want to specify which items you want Disk Cleanup to delete each time it runs. The best way to do this is to run the utility via the Command Prompt. To open the Command Prompt in Windows 7, click the Start button, type cmd and hit Enter. In Windows 8 and later, open the Start screen, type cmd and open "Command Prompt" from the search results.

In the Command Prompt, type or paste the following command: cleanmgr.exe /sageset:1

cleanup settings
You can click each item on the Disk Cleanup Settings for a description of what would be deleted.

You should see the Disk Cleanup Settings dialog box where you can choose the items you want the utility to clean up automatically. You’ll notice even more options than what you typically see in the menu. (Thanks, Command Prompt!) Once you hit OK the configuration will be saved.

Now you can create a Scheduled Task so the Disk Cleanup utility will run automatically using your saved configuration. In Windows 7 and prior, click the Start button, type task scheduler, and click on "Task Scheduler." In Windows 8 and later, open the Start screen, type task schedule and open "Schedule Tasks" from the search results.

On the Task Scheduler's Action toolbar menu, select Create Basic Task, and follow the wizard to set it up. When it asks for the task to perform select Start a Program. When it asks for the Program/script enter cleanmgr.exe, and then in the "Add arguments" field enter /sagerun:1

That's it!

cleanup schedule
Creating a Scheduled Task to run Disk Cleanup with your preferences.

Many PC geeks turn to the legendary CCleaner software to perform similar tasks, such as blowing away temporary files, cleaning the Windows Registry, erasing browser histories, and so on. You'll still need to use the Windows Task Scheduler to automate CCleaner, however.

Scheduling Check Disk to fix drive errors
Check Disk is another utility included with Windows, which can check for and repair errors on a hard drive caused by improper shutdowns and other events that cause corruption. When errors are present it can cause many weird issues. Check Disk is one of the maintenance routines I habitually run when cleaning up a computer with strange or intermittent issues.

Though Windows is getting smarter about automatically detecting and fixing disk errors without your having to run Check Disk, it still may be good to run every month or two, especially on PCs running older versions of Windows.

checkdisk schedule
Creating a Scheduled Task to run Check Disk with your preferences.

To have Check Disk run periodically, open Task Scheduler again. On the Action toolbar menu, select Create Basic Task, and follow the wizard to set it up. When it asks for the task to perform select Start a Program. When it asks for the Program/script enter fsutil and then in the "Add arguments" field enter dirty set C:

If your PC uses a drive letter other than C for the system or Windows drive, substitute the correct drive letter for C: in that argument.

This Scheduled Task simply marks the drive as “dirty” so Windows will automatically initialize a Check Disk the next time the computer boots. To help ensure it gets done quickly, consider creating another Scheduled Task to reboot the PC automatically once the drive has been marked dirty.

Select Create Basic Task, and follow the wizard to set it up. When it asks for the task to perform select Start a Program; when it asks for the Program/script enter shutdown.exe and then in the Add arguments field enter /r

restart schedule
Creating a Scheduled Task restart your PC in order to start a Check Disk.

Once configured, you’ll want to modify its properties to make sure it doesn't run while the computer is in use. To do this, click the Task Scheduler Library folder and then double-click the Scheduled Task you just created. Select the Conditions tab and check the “Start the task only if the computer is idle for” option and change it to a lengthy duration—possibly an hour.

Keeping device drivers up-to-date
Every hardware component connected to your PC has a piece of software, called a driver, installed to define how it communicates with the PC. Manufacturers usually release driver updates to correct known issues with their hardware or to add new features. So it’s a good idea to keep your PC up-to-date with the latest drivers for all your hardware components.

Though Windows can automatically download and install driver updates if you have Windows Update properly configured, it can automatically install only those drivers marked as important and recommended. Optional updates must be manually approved. However, you can use a third-party tool to keep all drivers automatically updated. The free SlimDrivers software is a great tool for this, though you may find premium driver update programs slightly more seamless in use.

Automating backups
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Backing up your system and personal files is another maintenance task you should consider automating. The System Restore feature of Windows creates regular backups of your system files and is sufficient for most. It’s turned on by default, but you may want to ensure it’s still on and operating correctly.

There are endless options and methods for backing up your personal files, which can be organized in two major categories: local backup that saves your data to a separate hard drive, or cloud backup that saves your data online. I recommend cloud backup at least for the most important documents and photos, so they’re safe from physical theft or damage. Check out this PCWorld guide about using SyncBack Free and cloud storage to take the headache out of backing up your PC.

Automating antivirus

The final PC maintenance task you'll want to automate is one of the most crucial: security. Most premium security suites pack scheduling options that make it a breeze to automate antimalware scans, but the option is more hit-and-miss in free security software. Expert users can configure antivirus software to run at set times using Task Scheduler's more esoteric advanced options, or you can just use AVG Free Antivirus for a headache-free alternative. AVG's protection software includes scheduling options even in the free edition.

06/16/2014

Locked out? Get back into Windows 8 by resetting your password

A forgotten Windows password isn’t the end of the world. You don’t have to trash the computer, or even perform a dreaded factory restore. There are many ways to remove or reset a Windows password, but how quickly and easily it can be done depends on the situation.
Password reset methods differ between Microsoft and local Windows accounts. If you aren’t sure which type of Windows account you have, it’s simple to find out: turn on your computer and see if an email address is displayed above where you enter your password to login. If there’s an email, it’s a Microsoft account. If not, it’s a local account.
Resetting the password for Microsoft accounts can be relatively quick and easy. Resetting local accounts, however, takes a hack or a third-party tool. Since computers preloaded with Windows 8 include a new Secure Boot and the Unified Extensible Firmware Interface (UEFI) boot method, using a third-party tool complicates the process further.
Resetting the password of a Microsoft account
If you have a Microsoft-based Windows 8 account, you can use Microsoft’s online form to reset the password. You can complete this from another PC, or even a smartphone or tablet. Although you can find a phone number for Microsoft support, I was told when calling that they can’t help with password resets; you must use their online form.
ERIC GEIER
The online form will show you some of the email address and cell number you have on file. You must provide the complete information in order to continue.
It will be easier to reset your password online if your current email address or cell phone number are saved to your Microsoft account. The online form will show you an incomplete email address and cell number you have on file. You must then confirm the full address or number and choose which one you’d like them to send the reset code to.
If you don’t remember the full email address or cell number that’s on file, or don’t have access to them anymore, you can fill out a questionnaire including account security questions. If your information checks out, the site will help you create a new password.
ERIC GEIER
The questionnaire includes account security questions you previously set, entering any previous passwords, and even specifying subjects or addresses of emails you’ve recently sent.
Once you successfully reset your password using Microsoft’s online form, you should be able to login with the new password. Your computer must be connected to the Internet to be updated with the new password.
Removing the password of a local account
Although not great from a security perspective, there are many ways to reset or remove a Windows password for local accounts without having administrative access or passing the security checks from Microsoft’s online form. These methods typically include using a bootable CD, DVD or USB drive. We’ve already discussed this in a previous article for Windows 7 and earlier, but that particular utility doesn’t apply to Windows 8.
Caution: Resetting a password using these methods means you will lose access to any encrypted files utilizing the Encrypting File System (EFS) built into Windows and stored passwords for Internet Explorer and network resources.
There are many other bootable password recovery and rescue tools that work with the latest Windows versions, but most require changing the boot settings of your computer.
If you have a genuine Windows 8 disc or flash drive, you should be able to boot from it without having to change the boot settings. If this is the case, you can use it to perform a so called “Sticky Keys” hack to reset your local Windows account password.
A previous article describes how to perform the Sticky Keys hack. The article was written for Windows 7 and earlier, but still applies to Windows 8 and later with a few caveats:
1. Ignore step 4 from the first set of steps and do the following instead: click Troubleshoot, Advanced options, and then open the Command Prompt.
2. Resume with step 1 of the second set of steps.
ERIC GEIER
The new Advanced Startup Options (A*O) screen that replaces the Advanced Boot Options screen from previous Windows versions.
If you don’t have a genuine Windows 8 disc or flash drive, you can use a third-party tool or utility. For example, the Offline NT Password and Registry Editor is included with other rescue discs like Hiren’s BootCD.
Before you can boot up a third-party tool on a computer that came pre-loaded with Windows 8 or later, you must temporarily disable the new Secure Boot and UEFI features. Start by holding the Shift key down while you restart Windows 8, even from the initial login screen.
Once it boots into the Advanced Startup Options (A*O) menu click Troubleshoot, Advanced Options, and UEFI Firmware Settings. The exact settings differ between PC manufacturers, but find and disable the Secure Boot and UEFI features, which may include enabling the Compatibility Support Module (CSM) or legacy boot mode.
Once you run the bootable third-party tool and clear your Windows password, you should re-enable Secure Boot and UEFI. Then you should be able to boot into Windows again and login.
Prevent future forgotten password issues
ERIC GEIER
You can set up the new alternative login methods with the PC Settings app.
Now that you’re back onto your Windows account, consider setting somealternative login methods, like a PIN or picture password, which can be used if you forget your password.
If you’re using a local Windows 8 account, you can create a password reset disk using a USB flash drive via the User Account settings in the Control Panel. If the password is ever forgotten, even if it has been changed since you made the reset disk, you can plug in the USB flash drive in order to reset your password.
A somewhat similar password reset function exists for Microsoft accounts. You can generate a Microsoft recovery code so that you can save it and enter it later if you forget your password, even if the password has been changed. You can generate this recovery code on the Microsoft security settings webpage.

06/16/2014

Troubleshoot a dead Internet connection
Follow these steps in this order, and you should at least figure out what is the causing the problem.
Reboot the network: Shut down your PC, unplug the router, then unplug the modem. Wait a minute. Then plug in the modem. Wait another minute, and plug in the router. Then boot the PC. Hopefully, that will fix the problem. If not, read on.
Eliminate Wi-Fi: It’s best, during these tests, to make things as simple as possible. A wired Ethernet connection is more reliable than Wi-Fi. So bring your computer into the same room as the router and physically plug it into one of the router's LAN ports.
If you get access, the problem is with your Wi-Fi connection (perhaps you're using an incorrect password, or you're just out of range).
Check other computers: If you have more than one PC at home, can the other one access the Internet? If not, can they at least see each other on the network? (Another test: If you have a network printer, see if you can print to it.)
If you don’t have a second PC, invite a friend with a laptop to your house and see if they can access the Internet. Make sure to use the Ethernet connection.
If the other PC can access the Internet, the problem is with your computer. If two computers can see each other over the network, but neither sees the Internet, the problem is with the router, your ISP, or something in between.
Check the operating system: If you’ve determined that the problem is with the PC, boot with a live Linux distro. If Linux can access the Internet, the problem is with Windows (or whatever OS you’re using). Otherwise, it’s with the hardware.
Eliminate the router: Connect your PC directly to the modem with an Ethernet cable. Then reboot. If you get the Internet, the problem is with either your router or the other Ethernet cable. (I know you have two; you had to set one aside when you eliminated the router.)
Swap Ethernet cables: If you can successfully access the Internet with one cable but not with the other, you’re in luck. Replacing a bad cable is easy and inexpensive.
On the other hand, if you got a connection with each cable, the problem is with your router.
And if you failed to get a connection with either cable, the problem is with your modem, the cable connecting the modem to your wall, or something completely outside of your control.
At this point, it’s time to talk to your ISP.

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