Xplor Spot

09/28/2026

Thank you, Cleaner Conversations for the great conversation and for highlighting the industry we serve!

What happens when someone goes from working inside a dry cleaner to helping lead one of the most widely used technology platforms in the industry?

This week on Cleaner Conversations, we sat down with Nicole Kirby, General Manager at Xplor Spot.

Nicole has spent nearly two decades at Spot and has been inside thousands of dry cleaning operations along the way. That gives her a pretty unique perspective on what successful cleaners do differently, why change is so hard, and where technology can actually make an operator’s life easier.

We talked about:

• Going from paper tags to heat seals
• Automation and labor-saving technology
• AI and what it could mean for garment detailing and support
• Why pickup and delivery still has so much room to grow
• Industry consolidation
• What Spot learned from launching new technology
• Why company culture is one of the biggest differences between struggling and successful operators
• And a few crazy dry cleaning stories from Nicole’s 20+ years in the industry 😂

One thing I appreciated about this conversation is that Nicole has actually been in the stores. She understands that technology can look great on a screen, but if it doesn’t solve a real problem for the operator or the employee using it every day, it doesn’t matter.

🎙️ Nicole Kirby: From the Counter to Leading Xplor Spot

New Cleaner Conversations episode is live @ https://youtu.be/r8NJp77quoo?si=hEc1yKeCyAjKGIQC

08/24/2026

LAST CHANCE: Don’t Miss the OTS Marketing Offer!

Marketing shouldn’t be another item on your to-do list. On The Spot Marketing helps you stay connected with customers automatically through timely email and SMS campaigns built to drive repeat business.

- Keep customers engaged
- Encourage repeat visits
- Bring back inactive customers
- Spend less time managing marketing

For a limited time, get started for just $250 + 60 DAYS FREE!
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08/18/2026

Your customer list is ready to work for you.

Customers don’t always stop coming because they’re unhappy; they may simply need a reminder.

With On The Spot Marketing, automatically reach customers at the right time with pre-built email and SMS campaigns designed specifically for dry cleaners.

✔️ Encourage repeat visits
✔️ Reconnect with inactive customers
✔️ Promote additional services
✔️ Stay connected without adding more work

For a limited time: Get started with On The Spot Marketing for just $250 + 60 DAYS FREE!
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08/13/2026

Your customers are already in your database; are you giving them a reason to come back?

Trigger-Based Marketing helps you automatically send the right message at the right time to increase repeat visits, recover inactive customers, and build customer loyalty.

Read our latest blog to discover 6 ways dry cleaners can use Trigger-Based Marketing to grow repeat business.

https://ow.ly/KpcA50Zyyiy

08/10/2026

The right message. The right time. More repeat customers.

Stop guessing when to reach out to customers. Trigger-based email and SMS campaigns automatically send relevant messages based on customer behavior, from welcome offers and inventory reminders to win-back promotions.

Marketing that works, even when you're busy.

Learn more about On The Spot Marketing today.
https://ow.ly/Goub50ZxIhu

08/06/2026

Every dry cleaner has customers who visit once and never return.

Don't let those relationships slip away.

On The Spot Marketing helps you stay connected with automated outreach, trigger-based campaigns, and customer win-back messages—so your marketing keeps working even when you're busy.

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✅ Only a $250 one-time setup fee

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*Terms and Conditions Apply.

08/05/2026

Such a fantastic time at this year's Spot User Conference! Thank you, Christopher White, and all of our other amazing panelists for being a huge part of the event!

Thank you to Spot for inviting our founder, Chris White, to be part of the panel and for more than 25 years of supporting the mission of America’s Best Cleaners.

It was great to connect with affiliates committed to continuous improvement, sharing best practices, and leveraging technology to strengthen their businesses. Together, we continue to raise the standard for garment care excellence.

08/03/2026

Turn your one-and-done customers into repeat customers with On The Spot Marketing.

Automated emails and text messages help bring customers back, reduce unclaimed inventory, and keep your business top of mind, all without the extra work.

Limited Time Offer: Sign up today and only pay a $250 one-time setup fee and get your first 60 days FREE!*

*Terms & Conditions Apply.

BeCreative360 Marketing

07/27/2026

Ready for software that grows with your business?

Make the switch to Xplor Spot and spend less time managing your operations and more time growing your business.

Switch before July 31st and get your first 3 months FREE!

https://xplorspot.com/make-the-switch-to-xplor-spot/

07/24/2026

We're excited to announce that we'll be exhibiting at the 2027 Clean Show! 🎉

We can't wait to see you at Booth #3819!!