10/15/2026
Before you start the truck after a good visit, stay parked for a few minutes and write three lines.
1. What happened. One sentence on who you met and what changed. "New buyer in purchasing, wants a quote by Friday."
2. What they asked for. Write it the way they said it, so you can use their words next time.
3. What you do next. One action and one date. "Send the quote Thursday, call Friday to go over it."
Put that follow-up on your calendar before you pull out. And if typing on your phone is what stops you, record a short voice note instead.
What's the one thing you always write down after a visit?