OffSite IT

10/14/2026

Ever had Word or Acrobat tell you ndOffice "saved your document to Echo Backup"? Good news: your work isn't lost. Here's exactly where it went and how to get it back into NetDocuments.

NetDocuments down, slow, or ndOffice not working? Recover documents from your Echo folder, troubleshoot the connection, and keep your work

10/14/2026

What would happen if the only person who understands your IT was unavailable for a month? Someone else needs access to the documentation, provider contacts, renewal dates and emergency recovery steps. Choose a backup person and test the plan. We can help you document it.

10/13/2026

An external security scan shows which of your systems accept connections from the internet. Run one after changing your firewall, adding remote access or installing a new system. It can also find old services that should have been switched off. Ask us to run the scan.

10/12/2026

When someone leaves your business, what happens to the files they were working on?

If they're sitting in that person's OneDrive, they're tied to their account, not to the business. Close the account and you lose access to the files in 30 days.

OneDrive is for your own working files. SharePoint is for the ones the business shares. Most people were never told there was a difference.

Here's how to sort it out: https://www.offsiteit.com/onedrive-or-sharepoint-where-your-business-files-should-live/

10/12/2026

UK criminal records agency ACRO failed to investigate security alerts before several breaches, according to the ICO. Up to 10,920 people may have been affected. Assign someone to review every alert, escalate it and record what was checked.

Unread antivirus alerts and an unpatched content management system exposed Britain's ACRO to three separate data breaches, according to a reprimand notice.

10/10/2026

A short email send delay gives you time to cancel a message after clicking Send. It can help employees catch the wrong recipient or attachment before payroll records, contracts or customer information leave the company.

10/09/2026

Your network diagram should show how your internet connection, firewall, switches, wireless access points, servers and important cloud services fit together. Keep it current and store a copy somewhere you can reach during an outage. Need a current diagram? Contact us.

10/09/2026

Emailing the same message to several customers? Put their addresses in BCC so they can't see each other's details or send a reply to the whole list. Use an email marketing platform for newsletters or larger groups.

10/08/2026

Some free VPNs make money by letting other people send traffic through your internet connection.

Google recently took down a large network that used devices running apps advertised as free VPNs.

While the VPN worked, the app also allowed other customers' internet traffic to pass through the device.

On a work laptop, that traffic would appear to come from your company's public IP address. Your IP could get blocked because of activity nobody in the business carried out.

Google also found that some of this software could expose other devices on the same network.

Check which VPNs and browser extensions are installed on company devices. Staff should use the VPN provided by the business, not one they found online because it was free.

Want to know whether unapproved VPNs or proxy software are installed on your company devices? Reach out and we can check for you.

10/08/2026

DNS filtering can stop employees from opening known phishing and malware sites, even when they click a bad link. Ask your IT provider whether it's enabled on office computers and work devices used away from the office.