11/10/2025
Don’t solve the tech or data problem until you’re crystal clear on the business outcome.
Highlights from our convo with Shea Fallick (Cortland):
🟢 “People care more about the what than the how.”
🟢 Start with the problem, then show simple, trustworthy views (not everything at once).
🟢 Build buy-in by proving the process—not checking a project box.
Want the full playbook? Watch/listen to the episode—link in bio.