10/15/2026
Starbucks said "sugar-free." A lawsuit says the drinks contain lactose.
Reuters reported on October 5 that consumers sued Starbucks over eight of its protein drinks, which they say were advertised as sugar-free while containing lactose, the sugar found naturally in milk.
The lesson for any brand: a claim means what the customer reads, not what you meant. "No added sugar" and "sugar-free" are different promises. The same goes for "eco-friendly," "recyclable" and "plastic-free."
Fair label or misleading? Tell us in the comments.