Tollanis

Name: Tollanis
Address: 762A S Military Trail, Deerfield Beach, FL, 33442, US
Telephone: +18883629378

Driving Digital Transformation and delivery | Healthcare Credentialing, Managed IT Services, Contact center solutions & Travel Technology Solutions

At Tollanis Solutions, we’re dedicated to taking an innovative approach to complex technology projects. It’s not just about implementing the latest software; it’s about agile-based problem solving and change management. We get to the root of your organization’s relationship with technology and fine-tune your processes to aid you in achieving your organization’s goals more quickly, easily, and on b

udget. Our services include –
1. Healthcare Credentialing
2. Managed IT Services
3. Contact Center Solutions
4. Travel Technology Solutions

Products:
GALE - Generative AI for Leads & Engagement
TC-One - Tollanis Credentialing
TC2 - Tollanis Contact Center
Tenago - Single platform for travel

Industries we serve include Healthcare, Finance, Retail, Ecommerce, Media, Government, Electronics, Outdoor Equipment, Insurance, Utilities, Travel, Attractions & Entertainment, Manufacturing. Our Technology Partners: ServiceNow, SmartSheet, RingCentral, monday.com, Sweethawk, Microsoft Azure, ZenDesk, Kaseya, Pax8, AWS, Dell, Lenovo

Contact us at [email protected]

06/11/2026

Great conversations, valuable connections, and exciting opportunities at the FAA Annual Conference!

Our team was proud to represent Tollanis Solutions and connect with leaders from Florida's top attractions, museums, zoos, aquariums, and entertainment destinations.

Thank you to everyone who stopped by our booth - we look forward to continuing the conversation.

Steve Smith Gabrielle Smith Patrick Schuh

06/10/2026

Many healthcare organizations still face 60–180-day credentialing timelines, delaying provider onboarding, reimbursements, and patient access.

We broke down the entire credentialing process in one practical guide for healthcare leaders, operations teams, and provider groups:

• The real cost of credentialing delays
• Why applications get stuck
• What high-performing organizations do differently
• How to accelerate onboarding without increasing compliance risk

If credentialing is slowing your organization down, start here: https://tollanis.com/blog/healthcare-credentialing-complete-guide

Talk to the healthcare expert: https://shorturl.at/K0szM

06/09/2026

Peak season support can make or break the guest experience.

A leading U.S. theme park was struggling with missed calls, long wait times, and repetitive guest inquiries during high-traffic weekends.

With GALE, they transformed guest communication at scale.

✔ 100% calls answered
✔ 72% inquiries resolved instantly
✔ 0% missed calls during peak hours
✔ 24/7 AI-powered guest support

The result was faster responses, lower operational pressure, and a smoother experience for 250,000+ guests.

Dive in here: https://tollanis.com/cases-studies/theme-park-handles-guests-seamlessly-with-ai-voice-assistant

06/04/2026

Is your customer experience proactive or just automated? 🤖

In 2026, leading CX teams are moving beyond ticket management and toward Agentic AI: systems that understand context, predict intent, and help resolve issues before friction escalates.

As a Zendesk Partner, Tollanis Solutions helps businesses build connected, memory-rich CX ecosystems that unify support, communication, and workflow automation into one seamless experience.

The result:
✔ Faster resolutions
✔ Smarter operations
✔ Better customer experiences

Explore how modern CX is evolving: https://shorturl.at/K0szM

06/03/2026

$3.7T is lost each year globally due to poor customer experiences.

Modern contact centers reduce friction with faster responses, smarter routing, and connected support experiences.

Tollanis Contact Center Solutions help organizations improve service quality, increase efficiency, and strengthen customer loyalty.

Learn how Tollanis Solutions helps enterprises modernize customer support operations:
https://shorturl.at/K0szM

06/02/2026

Reactive IT slows everything down. Not just systems. Operations too.

Missed updates, repeated tickets, limited visibility, and constant firefighting eventually turn small issues into larger operational disruptions.

That’s why modern IT teams focus on proactive monitoring, faster response, and infrastructure visibility before issues escalate.

Because stable operations start with proactive IT.

Discover how Tollanis Solutions helps enterprises build proactive, scalable IT operations: https://shorturl.at/K0szM

05/28/2026

Peak season exposes every weakness in customer support operations.

A leading U.S. small engine manufacturer needed to scale inbound support quickly without increasing operational strain or compromising customer experience.

With Tollanis, they achieved:

• 45% higher inbound support capacity
• 60% faster response times
• 88% customer satisfaction
• 12% lower cost per resolution

The result was a more scalable, efficient, and proactive support operation during high-demand periods.

Scalable support is not just about handling more calls. It is about maintaining service quality when demand is at its highest.

Check this out now: https://tollanis.com/cases-studies/virtual-contact-center-case-study-inbound-support-manufacturing

05/27/2026

A locum provider can start in 48 hours.
But one missing credential can create a massive compliance risk.

Hospitals and health systems are under constant pressure to fill staffing gaps quickly without compromising patient safety, regulatory compliance, or revenue continuity.

That’s where locum tenens credentialing becomes critical.

From temporary privileging and primary source verification (PSV) to NPDB queries, OIG exclusion screening, and ongoing provider monitoring, every step must be completed accurately and fast.

In our latest blog, we break down:

✔ How locum tenens credentialing works
✔ Temporary privileges and compliance requirements
✔ Facility vs staffing agency responsibilities
✔ Common credentialing mistakes hospitals must avoid
✔ Best practices to accelerate provider onboarding

If your organization relies on temporary physicians, travel providers, or short-term specialty coverage, this guide is built for healthcare administrators, credentialing teams, medical staff offices, and compliance leaders.

Read the full guide and strengthen your healthcare credentialing process: https://tollanis.com/blog/locum-tenens-credentialing

05/26/2026

Deflection is outdated. In 2026, guest experience is the real revenue engine. 🎡

Entertainment venues don’t lose revenue because of low demand - they lose it through missed calls, delayed responses, and friction during booking journeys.

GALE AI Voice Assistant helps attractions, festivals, and entertainment brands engage guests instantly with conversational AI that answers calls, automates bookings, and resolves inquiries in real time.

✔ 100% Call Answer Rate
✔ 24/7 Multilingual Guest Support
✔ Faster Booking Conversions
✔ AI-Powered Guest Engagement

See how entertainment brands are transforming operations with GALE: https://tollanis.com/blog/gale-ai-voice-assistant-for-theme-parks-attractions

05/25/2026

This Memorial Day, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country.

As a Veteran-Owned company, this day holds deep meaning for all of us at Tollanis Solutions.

We are grateful to those who served, those we lost, and the families who continue to carry their legacy forward.

Lest we forget.

Steve Smith Gabrielle Smith

Address

762A S Military Trail
Deerfield Beach, FL
33442

Telephone

+18883629378

Website

http://www.tollanis.com/

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