ECruise Managed Services, inc.

Home
United States
Davie, FL
ECruise Managed Services, inc.

eCruise Managed Services, Inc. provides innovative software solutions, 24/7 Platinum Support, and IT project services to the cruise industry.

provides IT project and support services to the cruise industry.

10/21/2026

Built to adapt. Not to work around. A legacy PMS turns every change in the operation into another step outside the system. eCruise PMS runs guest services, gangway, finance, crew and housekeeping in one web-based hub that configures to how you run today and changes when the operation does. https://ecruiseinc.com/product-pms?utm_source=facebook&utm_campaign=pms-spotlight

10/20/2026

A connected crew does not mean everyone can call everyone. Crew Connect syncs directories and group chats straight from your SPMS, scoped the way you configure them: department chats, role groups, authorized broadcasts. New crew land in exactly the right channels on day one. Encrypted, logged, on ship WiFi at zero satellite cost. https://ecruiseinc.com/product-crew-connect?utm_source=facebook&utm_campaign=crew-connect-week

10/14/2026

Your database. Always healthy. Certified Oracle DBAs, cruise-specialized: proactive alerts before incidents, continuous query tuning, weekly recovery validation and follow-the-sun coverage across USA, EU and Asia. Actively managed, not just monitored. https://ecruiseinc.com/service-dba-support?utm_source=facebook&utm_campaign=dba-support

10/13/2026

An extension of your shoreside IT team. eCruise runs the day to day of every shipboard application: tier-1 with your onboard IT, vendor escalation by your SOPs, report updates and configuration changes rolled out fleetwide after your approval, your incident management kept current to resolution. SLAs we will put up against anyone in the market, and 100 percent customer retention. Your team gets its time back for the projects that matter. https://ecruiseinc.com/service-production-support?utm_source=facebook&utm_campaign=managed-services

10/06/2026

The network dropped. Boarding didn't. eCruise Mobile Suite runs embarkation fully offline: transactions queue on the device and sync the moment connectivity returns. Zero downtime, full data integrity, any SPMS. Built for cruise. https://ecruiseinc.com/product-mobile-suite?utm_source=facebook&utm_campaign=mobile-suite-week

09/24/2026

One partner for every system onboard. Property management, point of sale, dining, ITV, cabin access, casino: one 24/7 manned front door for all of it. Tier-1 with your onboard IT, vendor escalation per your internal SOPs, your ServiceNow or ZenDesk kept current with the full action log to resolution. A helpdesk logs the ticket. A managed service owns it. https://ecruiseinc.com/service-production-support.html?utm_source=facebook&utm_campaign=app-support

09/22/2026

However many applications your ships run, your crew needs one front door. eCruise full shipboard application support: 24/7 manned hotline and inbox, tier-1 with your onboard IT, vendor escalation per your internal SOPs, your incident management kept current to resolution. From Fidelio to the ITV system, one partner owns the ticket. https://ecruiseinc.com/service-production-support.html?utm_source=facebook&utm_campaign=app-support

09/17/2026

A compliance audit should be a search box, not a storage room. eWaiver keeps every signed agreement onboard audit-ready: automatic age verification per waiver type, role-based access, configurable retention, and instant retrieval by date, cabin or name, straight from your SPMS. From the gangway to the game room, one platform for every contract onboard. https://ecruiseinc.com/product-ewaiver.html?utm_source=facebook&utm_campaign=ewaiver-week

09/15/2026

Three hundred shore excursion waivers to collect, and the first tender leaves at nine. eWaiver turns every paper form onboard into a digital signature on any tablet, kiosk or workstation: guest details auto-fill from your SPMS, whole cabins sign in one transaction, and signed waivers file themselves as searchable travel documents. Under a minute per guest. No app to install. https://ecruiseinc.com/product-ewaiver.html?utm_source=facebook&utm_campaign=ewaiver-week

09/10/2026

Critical call: answered immediately by a person. Critical email: 30 minutes. Resolution target: 4 hours. Customer retention since inception: 100 percent. And beyond the ticket: incident records, solution documentation, fleetwide settings, report distribution, vendor coordination. A managed service run by SPMS subject matter experts, not a basic helpdesk. https://ecruiseinc.com/service-production-support.html?utm_source=facebook&utm_campaign=spms-support

Address

12535 Orange Drive, Suite 611
Davie, FL
33330

Website

http://www.ecruiseinc.com/

Alerts

Be the first to know and let us send you an email when ECruise Managed Services, inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to ECruise Managed Services, inc.: