06/04/2026
FieldPulse Chief Growth Officer Dan Eigner sat down with John Wilson, CEO of the Wilson Companies, on the latest episode of the Owned and Operated podcast to break down the operational chaos that kills home service businesses scaling between $1M and $10M.
They skipped the high-level fluff to tackle the exact scaling traps that cause contractors to hit a ceiling and how mastering your business fundamentals beats overcomplicating your tech stack every single time.
Here is what youβll learn in this episode:
The Complexity Trap: Why overbuilt systems actually slow your field crews down instead of speeding them up.
True Revenue Recovery: How your CRM tracking, booking rates, and price books directly impact your margins.
The Future of AI: Practical ways artificial intelligence is already reshaping trade operations, automated reporting, and accounting.
The Breaking Point: What happens to your internal workflows when your shop suddenly gets "100 more" of something overnight.
If your back office feels like it's drowning or your growth has plateaued, this deep dive is an absolute must-watch for your leadership team.
Check out the full episode at the link below!
Most contractors who can't scale their home service business aren't...