10/12/2026
AI doesn't know when it doesn't know.
Ask it who won the 1820 World Series and it will answer with total confidence. There wasn't one. It just guesses the most likely next words and serves them up like facts.
That's called a hallucination, and it's the one thing everybody using AI needs to understand: AI predicts words. You bring the judgment.
Use it to move fast. Then check the names, the dates, and the numbers before you hit send. Trust, but verify.
This is what I teach in plain English, for local businesses and everyday people. If your business is using AI and nobody showed you how to check its work, comment AUDIT and I'll send you my free 20-point checklist.