SkyPacket Networks Maryland & West Virginia

10/22/2026

On 10/28/26, from 12:00 a.m. to 5:00 a.m., our fiber provider has a scheduled maintenance window, which may cause periodic outages. The maximum time for this is 2 hours. We apologize for any inconvenience this may cause. Please do not reset your router.

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10/20/2026

UPDATE -- Power and service has been restored to Cresap Mill as of 12pm. If you are still offline, please power cycle the power brick and you should be back online within moments. If you have any issues, please give us a call. I apologize for the inconvenince this has caused our customers in Oldtown.

Original post: Unfortunately we have lost power at our Cresap Mills tower, which has resulted in an outage for our 2.5 ghz LTE customers. We have a technician on site investigating. Unfortunately we do not have an estimated restore time as of yet, but are working to restore service as soon as possible. We will provide any updates to this as soon as possible

07/10/2026

On 7/15/26, from 12AM-6AM, a scheduled maintenance may cause a brief outage. We expect this to take 30 minutes or less, but it could potentially take longer. Please do not reset your router.

07/06/2026

Updated-Customers that connect to Wills Mountain should be back online. Equipment has been replaced and service was restored as of 12:05pm. If you are still having issues please let us know. If you have reset your router, please remember to go through the setup to rename your wifi.

06/11/2026

Updated at 2pm - Service is coming back online. If you are a 2.5 ghz/LTE customer and you are still offline, please power cycle the power brick to your equipment. (Not the router.)

Updated**Unfortunately we are experiencing an outage due to a fiber cut that occurred in Friendsville last night. We will provide updates as we recieve them. We apologize for the inconvenience this has caused.

2026-06-11 15:27:05 GMT - The various construction and splice crews are working to place and prepare the replacement fiber ahead of splicing.

2026-06-11 14:37:40 GMT - The projected timeline for installation of the temporary replacement fiber and for splicing is as follows:
- Excavations and cable installation are expected to be completed by 16:30 GMT.
- Fiber tail preparations for splicing, completed by 17:30 GMT.
- Splicing, completed by 19:30 GMT.

As such, the ETR is currently projected as 19:30 GMT. Further updates and any changes to the timeline will be communicated as the information becomes available.

2026-06-11 14:33:00 GMT - The initial plan has proven untenable as crews have been unable to pull the fiber through the path due to obstructions.

As such, repair efforts are shifting to the back-up plan. The construction crew is excavating the cable conduit to pull back the fiber tails for a new splice point. The first splice crew is preparing the temporary replacement fiber tail on the south end of the span, while the second splice crew is setting up equipment at the hand hole next to the damage, for preparation and splicing once the new slack fiber is in hand.