Southern Fiber Worx

10/20/2025

Good Morning,

You may have noticed some connectivity issues with some popular sites and online services. Amazon Web Services (AWS), which provides services to many popular content libraries and web services, experienced a disruption last night into this morning. I have attached a site with information about the outage if you are interested. We wanted to keep you informed! All services seem to be back up and working this morning. Hope you have a great week! Here is a link to a site with more information.

Amazon said AWS was recovering from a major outage that disrupted online activity around the world. Users reported issues with Snapchat, Robinhood, Roblox, and many other services.

08/01/2025

Good Afternoon Guys! We have heard from several customers last night and today that Samsung TVs are having some issues. I found this on the web regarding Samsung TVs and apps.

https://www.notebookcheck.net/Samsung-TV-services-face-widespread-outage-streaming-apps-stop-working-for-users-globally.1074793.0.html

Our network is healthy today and we aren't having any local outages. If you have a Samsung TV, this article may be worth a read.

Thanks for being our customer!!

Thousands of Samsung TV users faced a global outage on July 31, with apps like Netflix and YouTube failing to load. The issue peaked around 3:30-8:30 PM PDT. Samsung has not yet responded.

03/20/2025

Good Afternoon to our Customers! It was recently brought to our attention that some customers were unable to reach the website www.homesoflakeblackshear.com. After some research we found that the webhost of the site was blocking a large portion of our IP addresses. After several emails and phone calls we were finally able to get this resolved. We would like to ask that you please check and verify that you are able to reach this website from your home or business that has our internet service. If you are not able to reach this site, please reach out to us!

If you ever notice other individual sites that are unreachable after several tries, please reach out to us so that we may help evaluate the situation for you.

The best way to report this would be to email us with the details at [email protected]. Additionally you can always reach out to us by phone at 229-271-7925.

Thanks and have a great day!

Discover your dream home at Lake Blackshear with Mason Hughes Realty. Serving the area for over 30 years, we specialize in lakefront and lake area properties.

02/06/2025

What a day! Connectivity should be fully restored at this time. Please reach out to us at 229-271-7925 if you are still experiencing connectivity issues. Thank you again for your patience with us today. And thank you for being our customer!

02/06/2025

We have gotten partial resolution on connectivity to content and websites! You should be able to reach office365 and other Microsoft services at this time. Please reach out to us with any other issues with access to sites or content. Hope you have a great night!

02/06/2025

Good Evening Guys. I know it's been a rough day for connectivity for all of us. We wanted to give you all an update. We know that utility workers are working hard to restore services for several providers in Cordele. I am so sorry for the interruption. We know that certain things may not be working at this time. This huge outage is due to the wreck and fiber damage on Hwy 300 today. We know that just about all providers in Cordele have been affected. Our other primary upstream provider had a bad configuration in their equipment which has caused some sites and internet content to not be reachable. They are working on it now. If you have a particular site or service that is not working, let us know and and we will report it. We are hoping they have this resolved tonight. Rest assured, we are pushing them as hard as we can and will be up late for you. Hope you have a great night.

02/05/2025

We are currently experiencing a service disruption due to an issue with our upstream provider. Our team is aware of the situation and is actively working with them to resolve it as quickly as possible.

We understand how important connectivity is and sincerely apologize for the inconvenience. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

09/27/2024

🌟 Attention Southern Fiber Worx Customers! 🌟

We hope you're all staying safe. We know there are some power outages. Our network is up and we are monitoring the network.

Just a quick heads-up: when your power returns or you switch on your generator, you may need to reboot your equipment. If you’re using a generator, please remember to unplug your devices from the battery backup and connect them directly for optimal performance.

We are in the office. If you need anything, please give us a call at 229-271-7925.

Thank you for your understanding, and we appreciate your support! 💪⚡️

Stay connected,
Southern Fiber Worx

09/25/2024

Hurricane Helene

In preparation of potential impact of Hurricane Helene, we want to reach out to let you know that our team at Southern FiberWorx is taking precautionary actions to ensure our services are available for you. However, there may be power outages in affected areas, which could disrupt your internet and telephone services.

Please be aware that while we are actively monitoring the situation and have our teams on standby to address any issues, services dependent on electricity may be affected if you experience outages.

We recommend the following steps to stay connected:

1. Charge all your devices, including mobile phones and laptops, in advance.
2. Keep backup power sources, such as portable chargers, readily available.
3. Follow us on social media for live updates and service restoration information.

We will be actively monitoring outages in the area. If you have power and your service is out, please know that we will be on top of restoring services as it becomes safe to do so. Your safety as well as the safety of our staff is our top priority, and we appreciate your understanding as we navigate this storm together. If you have any questions or need further assistance, please don’t hesitate to contact our support team at 229-271-7925, where we will have staff on call for you.

Stay safe and thank you for being our Customer!

Sincerely,
David Herlovich, VP Operations

Call now to connect with business.

04/20/2024

📢 We apologize for the brief Internet outage at Lake Blackshear due to a lightning strike near Cedar Creek. Our team responded in 10 minutes and reset the equipment. The service is now back up and running smoothly. Thank you for your patience and understanding. We appreciate all of our customers for their continued support!

If you have an issue with your internet please call 271-7925. We have a technition on standby.