09/16/2026
๐ช๐ฒ ๐๐๐ฟ๐๐ฒ๐๐ฒ๐ฑ ๐ฏ,๐ฌ๐ฌ๐ฌ ๐ณ๐ฎ๐๐ต๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐๐ฝ๐ผ๐ฟ๐๐๐๐ฒ๐ฎ๐ฟ ๐๐ต๐ผ๐ฝ๐ฝ๐ฒ๐ฟ๐ ๐ฎ๐ฐ๐ฟ๐ผ๐๐ ๐๐ต๐ฒ ๐จ๐ฆ ๐ฎ๐ป๐ฑ ๐จ๐. ๐๐ฒ๐ฟ๐ฒ'๐ ๐๐ต๐ฎ๐ ๐๐๐ผ๐ผ๐ฑ ๐ผ๐๐:
โธ 41% make impulse purchases during sales or promotional events, rising to 49% for sportswear shoppers
โธ 35% now buy online and collect in-store. Hybrid shopping isn't the exception anymore, it's the norm
โธ 34% say retailer apps make for a smoother shopping experience, and app users are becoming some of the most loyal customers. Women lead this trend
โธ Payment preferences aren't one-size-fits-all, even for such closely related markets: 68% reach for debit in-store, but 51% of 18โ24-year-olds prefer a digital wallet online
โธ 39% abandon a purchase entirely when a payment fails. And 22% go straight to a competitor
โธ 55% would shop elsewhere if return policies got stricter. Retailers face a returns dilemma, but shoppers have the fix: better product information and reviews can reduce unnecessary returns
โธ 35% already see value in AI-driven price alerts. Trust in agentic commerce is being built one low-risk task at a time
๐ฅ๐ฒ๐๐ฎ๐ถ๐น๐ฒ๐ฟ ๐ถ๐บ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐: The winners here aren't chasing every trend. They're investing in the infrastructure (payments orchestration, data, fraud) that lets them respond with agility and resilienceโat scale, across channels and markets.
Explore the full findings: ๐ https://aciw.co/4yH60l2
