Empyra.com, Inc.

Empyra.com, Inc. Empyra is an IT Products and Services company established in 1994, with operations in US, India & Co

Your automation rules are about to be measured differently.From December 3, 2026, automation across Jira, Confluence, Ji...
10/15/2026

Your automation rules are about to be measured differently.

From December 3, 2026, automation across Jira, Confluence, Jira Service Management and Jira Product Discovery is billed on a new meter: automation steps, pooled across your organization.

Instead of looking only at how many times a rule runs, Atlassian counts the ex*****on steps inside each run, including:

• Triggers
• Conditions
• Actions
• Branches
• Loops (for each)

That means two rules that each run 100 times a month can draw very different amounts from your allowance, depending on how they're built.

One more thing to know: agent components in a rule, such as Use Rovo, Use agent or Use Jira Coding Agent, draw on your Rovo credits, not automation steps. One rule can touch two meters at once.

Most teams built their automations to work, not to be efficient. Until now, nobody needed to know how many steps a rule used.

Our new blog explains how the automation steps meter works and what it means for the rules you already have: https://hubs.ly/Q04B6GXR0

Every workflow eventually needs to touch a tool outside mondaydotcom: a CRM, a file store, an internal system.mondaydotc...
10/14/2026

Every workflow eventually needs to touch a tool outside mondaydotcom: a CRM, a file store, an internal system.

mondaydotcom's MCP Block for AI Workflows lets you connect and run actions on any 3rd-party app that has a public MCP server, directly inside your automation, no custom integration build required.

If it's got an MCP server, it's reachable. That's a much shorter list of things your workflows can't touch.

Stop building one-off integrations for every new tool your team adopts. Talk to us about connecting your workflows without the custom build:
https://bit.ly/4hWFcaN

AI adoption on mondaydotcom used to be an IT decision. Now it's a budget line.As AI credits get consumed across Sidekick...
10/09/2026

AI adoption on mondaydotcom used to be an IT decision. Now it's a budget line.

As AI credits get consumed across Sidekick, Vibe, and Agents, leadership teams are starting to ask questions finance can't answer yet: who's using AI, on what, and is it paying off?

The organizations that get this right share three things in common:

Per-user credit limits set before usage spikes, not after
Admin-level visibility into who's consuming credits and why
Clear role-based permissions on who can build with AI at all

Without these, AI adoption looks like productivity on the dashboard and looks like an unplanned expense on the invoice.

Stop finding out about your AI usage from the invoice. One conversation can get governance in place before it's a budget fire drill:
https://bit.ly/46VwnrD

Most AI chats start from zero every time. Rovo Chat just moved past that.Atlassian's latest Rovo Chat update is built ar...
10/09/2026

Most AI chats start from zero every time. Rovo Chat just moved past that.

Atlassian's latest Rovo Chat update is built around one idea: work is shared, so AI context should be too.

Here's what's new:

• Custom skills: describe a workflow you repeat, like a weekly sprint summary, and Rovo builds a reusable skill for it, in plain language
• agents: bring a specialist agent into the conversation, and it picks up with the full context of what you've already worked through
• Shareable chats: hand off the whole thread, reasoning included, instead of a summary that loses most of it. Sharing stays permissions-aware
• Visible memory: see what Rovo has learned about how you work, edit it, or switch it off at user or site level

The shift is subtle but important. Rovo is becoming less of a personal assistant and more of a shared team workspace.

The teams that get the most from it will be the ones that know which workflows deserve a skill, and which ones need fixing before they're automated.

As an Atlassian Platinum Solution Partner, Empyra helps teams turn repeatable processes into AI workflows that actually hold up.

Find out which of your team's workflows are ready to become Rovo skills:
https://hubs.ly/Q04zz5YJ0

In a lot of workplaces, "always available" has quietly become part of the job description.The late-night message. The we...
10/09/2026

In a lot of workplaces, "always available" has quietly become part of the job description.

The late-night message. The weekend check-in. The alert that can't wait until morning. Especially in IT, support, and delivery roles, the work doesn't always have clear edges.

Tomorrow is World Mental Health Day, and we want to say something simple: the people doing the work matter more than the work itself.

Taking a break isn't falling behind. Asking for help isn't weakness. Logging off isn't a lack of commitment.

To our team: thank you for the care you bring to your work. Please bring the same care to yourselves.

To everyone reading: check in on a colleague today. Not about a deadline, just about them.

From all of us at Empyra, take care of yourselves this weekend.

Atlassian Cloud list prices rise on October 13. Request renewal quotes by October 12 to lock today's pricing.From Octobe...
10/08/2026

Atlassian Cloud list prices rise on October 13. Request renewal quotes by October 12 to lock today's pricing.

From October 13, 2026 (Pacific Time), the increase applies to new purchases, upgrades and renewals across most of the Cloud portfolio.

The headline numbers:

• Teamwork Collection Standard and Premium: +7% under 5,000 seats, +10% at 5,000 seats and above
• Teamwork Collection Enterprise: +8%
• Bitbucket Cloud Premium: +10%
• Jira Product Discovery: +5%
• Atlassian Guard: +3% to +5%

Quotes are generally honored until they expire, but edits can trigger a recalculation. If a renewal is coming up, get the quote right the first time.

This is also separate from the usage-based billing arriving on December 3. Seat prices and AI usage are now two different lines in your budget.

What the increase means for you depends on your plan, your seat count and your renewal date. It isn't one flat number.

Our latest blog breaks down what's changing, what it means in real dollars, and what to review before your next renewal:
https://hubs.ly/Q04zz5TJ0

"Where do I even start with monday AI?"Between Sidekick, Vibe, Agents, and AI Blocks, mondaydotcom's AI stack has grown ...
10/07/2026

"Where do I even start with monday AI?"

Between Sidekick, Vibe, Agents, and AI Blocks, mondaydotcom's AI stack has grown fast, and most teams are only using a fraction of it.

We put together a complete guide covering how each capability works, how the AI credit system is priced, and how to actually turn these features on without wasting budget on tools nobody uses.

Stop guessing which AI feature to try next. Read the full breakdown:
https://hubs.ly/Q04yRBGR0

Behind every "that was easy" is a support team that made it look that way.The ticket answered before the customer had to...
10/06/2026

Behind every "that was easy" is a support team that made it look that way.

The ticket answered before the customer had to follow up. The issue routed to the right person the first time. The frustrated message met with patience instead of a script.

This week is Customer Service Week, and we're recognizing the people who make that happen: support agents, service desk teams, customer success managers, and everyone who turns a problem into a resolved request.

Great service isn't a department. It's a habit, built one conversation at a time.

To the people who show up for our customers every day at Empyra, and to every service team out there: thank you.

What's one thing that makes a support interaction genuinely great? Tell us in the comments.

We help service teams work with less friction: https://hubs.ly/Q04yRyGc0

Quick test: how many Rovo credits did your organization use last month?If nobody on your team can answer that, you're no...
10/06/2026

Quick test: how many Rovo credits did your organization use last month?

If nobody on your team can answer that, you're not alone. Plenty of teams haven't opened the usage view yet, because until now there was little reason to.

That changes on December 3, 2026. Here's why the number matters more than it looks:

• A Jira Premium seat includes 70 credits a month, which covers roughly 7 Quick Answers (Basic chat) messages
• Each message in a Rovo Chat conversation is billed separately, so a five-message Quick Answers thread costs 50 credits, not 10
• Agents in automation rules and connected AI tools draw from the same pool without adding a single seat
• The new rate card applies to usage from August 31, 2026 onward, so older averages won't tell you much

The good news: Atlassian Administration already shows your allowance, your usage, and which features are driving it.

You can't plan for a number you've never seen.

Our latest blog walks through how to read that number and turn it into a realistic monthly estimate: https://hubs.ly/Q04zg8L80

Most teams don't have one AI tool. They have five, none of which talk to each other.Since mondaydotcom's July AI stack u...
10/02/2026

Most teams don't have one AI tool. They have five, none of which talk to each other.

Since mondaydotcom's July AI stack update, that no longer has to be the case. You can now bring external agents, including ones built on Claude, OpenAI, Cursor, and Azure AI Foundry, directly into your workspace, where they work alongside your team with real permissions and visibility. And from the other direction, you can update boards straight from Claude, Cursor, ChatGPT, or Copilot without ever opening mondaydotcom itself.

One workspace. Every agent you already use, in one place.

Stop bouncing between five disconnected AI tools that don't share context. One conversation is all it takes to get them working from a single workspace:
https://hubs.ly/Q04yRBHv0

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