Advanced Kiosks

10/14/2026

🍂 Our Fall 2026 Newsletter is here!

What can change when the right self-service solution meets a real world challenge?

This season, we’re sharing:
- How one housing authority brought a routine 30 minute process down to about 5 minutes
- How another is expanding access to essential services in the nation’s capital
- How our technology is helping preserve the stories of more than 140 EMS heroes
- What AI should actually do at a kiosk
- New deployments, product updates & more!

👉 Explore New Products & Customer Stories:
https://advancedkiosks.com/advanced-kiosks-fall-newsletter-2026/?utm_source=facebook&utm_medium=social&utm_campaign=fall_newsletter_2026

10/07/2026

How do you deliver essential services when the experts are hundreds of miles away?

That was the challenge facing the U.S. Department of the Interior at the Fort Peck Indian Reservation in Montana.

The Bureau of Trust Funds Administration needed to connect a geographically isolated Tribal community with federal representatives without requiring long distance travel.

The solution was the Aegis Remote Service Platform.

Through a private, accessible workstation, residents can meet face to face with a remote representative, exchange documents, print paperwork, and receive live guidance, including remote assistance navigating the workstation.

One professional. One remote connection. Services delivered closer to the people who need them.

Today, rural healthcare faces a similar challenge.

With $50 billion being invested through the Rural Health Transformation Program, states are looking to expand access, strengthen rural workforces, and bring care closer to home.

Aegis offers a proven model: managed access points where rural residents can connect with healthcare professionals and receive real human assistance, even when the professional cannot be there in person.

The idea is simple: bring skilled services closer to the people who need them.

👉 See how Aegis helped bridge the distance at Fort Peck: https://advancedkiosks.com/about-advanced-kiosks/customers/dept-of-interior-btfa/?utm_source=facebook&utm_medium=social&utm_campaign=rural_health_transformation&utm_content=btfa_spotlight_post

👉 Explore Aegis for rural healthcare: https://advancedkiosks.com/products/rural-telehealth/?utm_source=facebook&utm_medium=social&utm_campaign=rural_health_transformation&utm_content=btfa_spotlight_post

09/10/2026

Five minutes of paperwork doesn’t sound like much. Until it happens 30 times a day.

For housing authorities, routine document intake can quietly consume hours of staff time.

What if more of that process could happen without tying up the front desk?

Our latest blog explores a practical way to rethink document intake with self service, giving residents a more direct way to submit what they need while freeing staff to focus on the work that requires their expertise.

Sometimes the best place to start with self service is the work your team repeats every single day.

👉 Read the full article: https://advancedkiosks.com/simplifying-document-intake-for-housing-authorities/?utm_source=facebook&utm_medium=social&utm_campaign=housing_authorities_2026&utm_content=document_intake_blog

09/03/2026

Buying a kiosk is only the beginning. Getting it ready to serve your organization is where onboarding makes the difference.

At Advanced Kiosks, every customer is paired with a dedicated Onboarding Specialist who helps take the project from new order to successful launch.

That means working with your team to understand your goals, configure the software and workflows, customize the user experience, test the complete system, train your staff, and prepare everything for deployment.

And once your kiosk is live, the relationship continues. Your Onboarding Specialist stays engaged to provide ongoing support and help you get the most from your self service solution.

The goal is simple: you are not handed a kiosk and expected to figure out the rest. You get a complete system built around how your organization actually needs to serve people.

From first conversation to successful launch, we do the work with you.
👉 Learn more about Advanced Kiosks Onboarding & Implementation: https://advancedkiosks.com/support/onboarding-implementation/?utm_source=facebook&utm_medium=social&utm_campaign=onboarding-promo

08/20/2026

What actually makes a kiosk ADA accessible?

It’s more than simply lowering a touchscreen.

True accessibility considers the entire experience, from how someone approaches the kiosk to how they reach controls, navigate the interface, understand instructions, enter information, and access the services they need.

That means thinking about clear floor space, forward and side reach, screen and control placement, accessible navigation, input options, and language and translation capabilities that help more users understand and complete the process independently.

Because self service only works when people can actually use and understand it.

At Advanced Kiosks, accessibility is considered across both kiosk hardware and software, helping organizations create self service experiences that serve a wider range of users.

Learn more about ADA accessible kiosk design: https://advancedkiosks.com/technology-considerations-ada-compliant-kiosk/?utm_source=facebook&utm_medium=social&utm_campaign=ada%20accessibility

07/29/2026

AI is everywhere right now, but successful implementation is about much more than choosing the latest technology.

As organizations race to adopt AI, the biggest opportunities often come from making existing services and self service experiences smarter, more intuitive, and easier to use, not simply adding AI for its own sake.

Our latest blog explores what every organization should know before implementing AI, and why the most effective deployments enhance proven workflows, support employees, and deliver better experiences for every user.
Read the full article: https://advancedkiosks.com/what-every-organization-should-know-before-implementing-ai/?utm_source=facebook&utm_medium=social&utm_campaign=blogpost

Businesses are exploring AI to improve customer support. Healthcare providers are evaluating ways to streamline administrative tasks. Government agencies are looking for opportunities to reduce repetitive work. Courts are looking to make complicated forms and processes more approachable for the publ...

07/15/2026

We're proud to partner with the City of Flint Police Department to deliver a self-service solution that makes it easier for residents to access important services, submit documents, find information, and connect with the department when they need it most.

From filing eligible police reports and accessing crash reports, to printing forms and exploring career opportunities, their Kiosk Office Suite deployment helps improve accessibility while reducing administrative burden on staff.

Discover how self service technology is helping Law Enforcement agencies create better experiences for the people they serve: https://advancedkiosks.com/solutions/self-service-for-law-enforcement/?utm_source=facebook&utm_medium=social&utm_campaign=flint_mi_police_kiosk_office_suite&utm_content=flint_mi_police_deployment_post

Need Police Department services without waiting in line? The City of Flint Police Department's new self-service kiosk is now available to help residents quickly access important services and information. Through the kiosk, you can:
✔ File eligible police reports online
✔ Access crash reports
✔ Submit tips through Crime Stoppers
✔ Scan and upload required documents
✔ Print forms and volunteer applications
✔ Learn about police career opportunities
✔ Connect directly with department support

The kiosk is designed to make accessing Flint Police Department services easier, faster, and more convenient for our community. For more information, visit the Flint Police Department or stop by and explore the kiosk today.

07/04/2026

This Independence Day, we’re reflecting on the public institutions that keep communities moving every day.

From courts and housing authorities to law enforcement agencies, airports, and local service organizations, public teams play an essential role in helping people access the services they need.

At Advanced Kiosks, we’re proud to support that work with American-made self-service technology designed to improve accessibility, efficiency, and service delivery across government environments.

Today, we celebrate the values of service, innovation, and opportunity that continue to strengthen communities across the country.

Wishing everyone a safe and meaningful Fourth of July.

06/17/2026

A big thank you to The Concord Monitor for taking the time to visit our headquarters and share a behind the scenes look at how technology continues to shape the future of self service.

Read the full story and learn more about what we're building here in Concord.

Discover how Advanced Kiosks integrates AI into their self-service systems, enhancing customer interactions and efficiency in various industries.

06/04/2026

Another successful deployment helping residents access essential housing services more easily.

Advanced Kiosks partnered with the District of Columbia Housing Authority to implement a self service solution that gives residents secure access to RentCafe®, document scanning and uploads, multilingual support, and direct connections to staff through integrated VOIP calling.

By centralizing these services into a guided, easy to use experience, the DC Housing Authority is reducing barriers to access, improving service delivery, and helping residents complete important tasks independently.

This deployment demonstrates how self service technology can expand access to critical services while reducing operational demands on staff.

See how the DC Housing Authority is using self service kiosks to improve accessibility and streamline resident services:
https://advancedkiosks.com/about-advanced-kiosks/customers/dc-housing-authority/?utm_source=facebook&utm_medium=social&utm_campaign=dc_housing_authority_customer_project