Black Pug Software

Name: Black Pug Software
Address: Columbus, OH, 43085, US
Telephone: +16143968960

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Black Pug Software

Better partners, better technology, better councils

Camping and Event Management, Online Sales, Point of Sale, Inventory Management, Accounting Support, and more!

09/07/2026

This Labor Day, we’re celebrating the hardworking staff and volunteers who keep programs running, events organized, and communities connected.

We’re proud to provide tools that make the behind-the-scenes work a little easier, so you can spend more time creating experiences that matter.

We hope you enjoy a well-earned break. Happy Labor Day from the Black Pug team!

07/24/2026

Managing a large scouting event can be overwhelming, but it doesn't have to be. Did you know that the Scouting Event / Administration page in Black Pug is designed to be your command center?

Instead of clicking through endless menus, you can update massive amounts of data all at once! From Health Officer info and Swim Fields to Assigned Event Groups and Estimated Arrival Date / Times, it’s all right there. Any admin only fields can be managed here!

Save time, reduce errors, and get back to what matters most: the Scouts!

Check it out inside your event under Administration! As always, if you have any questions, our support team is always ready to help in the forums.

07/15/2026

When it comes to everyone's desks, there are two types of people at Black Pug Software... which one are you?

Team Clean: You need a clear desk to have a clear mind.
Team Chaos: The mess is just 'organized genius' in progress!

07/10/2026

In software development, there is a massive difference between a project that "works" and a project that is built to last.

A lot of people see the final launch, but they don’t see everything that goes into the project. From the smallest tweaks to the largest builds, here is what our process looks like here at Black Pug.

1. The Spark: It starts on our request board. Councils come to us with ideas for projects or code changes they would like to see added.
2. Feasibility Check: Our Support Director and Developers dive deep into the "how." This may take a few minutes or multiple planning meetings to go over every detail.
3. Prioritization: The project is officially queued. Depending on the project and time of year, this may go on a shorter-term lis, or a future list for upcoming quarters.
4. Ownership: A dedicated Developer takes the reins.
5. Technical Integrity: This is our technical safety net. Our Lead Developer scrutinizes every line to ensure the code is clean, secure, and scalable for the future.
6. Goal Alignment: The Support Director reviews the build to ensure it hits the original mission.
7. The Gauntlet (Testing): We put the code through its paces with multiple rounds of testing by different testers using our development sites. Just because "it works on my machine" isn't good enough here!
8. The Final Gate: One last code review, a merge to staging, and we are ready for production!

The result? It’s a lot of moving parts, but it’s how we ensure that when we hit 'launch,' we do it with confidence.

06/15/2026

Are your units currently enjoying camp? Now is the perfect time to help them plan ahead. With our Site Saver feature, units can lock in their 2027 deposits today, ensuring their preferred spots are reserved well in advance.
Questions? We are here to help! Reach out in our forums, and our team will get you sorted.

05/29/2026

We are feeling so incredibly grateful today. ❤️ Working with such amazing people is truly the best part of what we do! Thank you, Kali!

"I am writing to express our sincere appreciation for the exceptional service we have received from Black Pug. From the very beginning, their team has demonstrated an outstanding level of responsiveness, professionalism, and genuine care for our success.

Throughout our time working together, Black Pug has consistently answered our support questions with remarkable speed—often within the hour. This is a fantastic improvement over our last software system. This level of attentiveness has made an enormous difference for our Council and has given us tremendous confidence in the reliability of both the software and the people behind it.

Beyond the customer support experience, the Black Pug platform has exceeded our expectations. It not only meets all of our operational needs, but also provides thoughtful features and capabilities we did not even realize we needed. The software feels intentionally designed, intuitive, and empowering, allowing us to operate more efficiently than ever before.

Our transition to Black Pug was as smooth as we could have hoped for. Their team was present every step of the way, providing clear guidance, quick answers, and steady reassurance throughout the process. Any challenges that arose were handled promptly and professionally, and we never felt alone at any stage of the migration.

We are truly grateful for the partnership we’ve built with Black Pug. Their commitment to excellence—both in their product and in their customer care—has been evident from day one. It is rare to find a company so consistently responsive, supportive, and easy to work with.

Thank you, Black Pug, for your dedication and for making our experience such a positive one. We look forward to continuing this relationship for years to come."
- Kali T. — Outdoor Adventures Registration Specialist, Chief Seattle Council

05/22/2026

Did you know about "Pugs & Coffee"?

A couple of times a month, we host a virtual coffee break designed just for councils! It’s a casual, low-pressure space to connect with our support team. Whether you have a quick question you’ve been meaning to ask, or you just want to pop in to say hello and see some friendly faces, our door is always open.

Not feeling chatty? No problem! You are more than welcome to just sit in, listen, and learn from the questions other members of our community are asking.

We want you to feel right at home with us. Keep an eye on the announcements board for our next invite!

05/15/2026

What another incredible experience at the National conference!

A huge thank you to National for putting together such a fantastic event, and to all the councils who participated. It was wonderful to connect with so many of you. We're walking away with so much great information and new ideas to bring home.

Special shoutout to the Scouters from Circle Ten for all your hard work behind the scenes to make everything flow so smoothly.

05/08/2026

Headed to Dallas next week for the National Annual Meeting?

We know you’ve got your hands full gearing up for summer. We want to help lighten the load, literally! Come by our booth for a gift that keeps your future bright and your hands free for the important stuff.

Hint: It’s a real glow-up for your daily routine.

05/01/2026

Stability Meets Velocity!

While the software industry shifts, our focus remains locked in. Black Pug Software isn't just staying the course—we’re setting the pace.

We believe a registration platform should grow as fast as the events it powers. That’s why we’ve committed to Daily Drops: small, impactful improvements every day.

Check out the Announcements board every Monday for our System Updates to see the full evolution of your toolkit, and sometimes a preview of big changes coming soon (sneak peek this coming Monday for the Scoutmaster mobile changes)! We’re here, we’re building, and we’re gearing up for the next 15 years of evolution.

Address

Columbus, OH
43085

Telephone

+16143968960

Website

https://blackpugsoftware.com/

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