09/24/2026
What does it take to get 24,000 people to use a new AI tool well?
PSI consultant Lisa Mezzatesta has led organizational change for more than three decades, most recently on an enterprise Gemini rollout.
Her starting points:
1. Plan for mindset before mechanics
2. Define responsible use early and in plain language
3. Align leaders before launch, and have them use the tool where teams can see it
More from Lisa here: https://www.psi92.com/what-ai-adoption-demands-of-you/