09/01/2026
Break-fix IT means waiting for something to fail before anyone fixes it. Managed IT means it never gets the chance to.
With break-fix, you're paying for surprise invoices and reactive fixes, with no guaranteed response time. With CISPOINT's managed IT services, you get a flat monthly fee, 24/7 proactive monitoring, and an average 5-minute response time. Not a ticket queue. Not an offshore call center.
Still paying for IT only when it breaks? Get a free assessment and see what proactive support looks like: https://cispoint.com/managed-it-services/