Touchstone 1

Touchstone 1 Smarter Wi-Fi, TV, IoT & security solutions for hotels, apartments, and senior living. Custom-built networks. 24/7 expert support. Trusted worldwide since 2003.
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Learn more at www.Touchstone1.com Touchstone1 - formerly known as Hotel Internet Services, delivers smarter technology solutions for properties that can’t afford to settle. Since 2003, we've partnered with thousands of hotels, multi-family communities, senior living facilities, student housing properties, and healthcare campuses across North America, Latin America, Europe, and Australia. We design and build custom networks that go beyond “set it and forget it.” From secure high-speed Wi-Fi and in-room TV entertainment to voice, IoT, and surveillance systems, our solutions are backed by real 24/7 expert support—not subcontractors or ticket bots. Touchstone1 sets itself apart with innovation like our SmartRoom platform and our private, app-free casting solution. These aren’t gimmicks—they’re purpose-built tools that enhance guest and resident experience while reducing IT headaches. And with our award-winning FUSION platform, properties get powerful management tools in a single pane of glass. We believe technology should work for you, not against you. That’s why we don’t disappear after install, and why so many of our partners stick with us year after year. Touchstone1: Where innovation meets reliability—and every connection counts.
� www.Touchstone1.com

Smart building technology requires more than layering hardware onto an existing network; it demands a converged infrastr...
10/14/2026

Smart building technology requires more than layering hardware onto an existing network; it demands a converged infrastructure engineered to support property-wide automation.

When IoT devices, access controls, and resident Wi-Fi operate on a unified network foundation, it helps eliminate system bottlenecks and streamlines daily operations.

Proactive infrastructure design ensures that property automation functions dependably, helping minimize operational friction for management teams and residents alike.

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Myth: 24/7 technical support simply means a generic helpdesk is logged on to log tickets.Reality: True support comes fro...
10/13/2026

Myth: 24/7 technical support simply means a generic helpdesk is logged on to log tickets.

Reality: True support comes from specialized network engineers who understand your property’s specific architecture and operational demands.

Dedicated 24/7/365 support extends beyond answering calls; it encompasses proactive monitoring and continuous system management. Touchstone 1 provides direct access to experienced engineers, helping minimize operational friction for onsite property teams and resolving issues before they impact residents.

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10/09/2026

Not every guest shares feedback but every experience leaves an impression.

Reliable connectivity is one of the many details that helps create a stay guests remember for the right reasons.

Because memorable stays inspire return visits.

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Modern residential technology isn't just an amenity; it directly shapes the daily living experience.From reliable unit W...
10/07/2026

Modern residential technology isn't just an amenity; it directly shapes the daily living experience.

From reliable unit WiFi to integrated property-wide access controls, every digital touchpoint impacts resident satisfaction. Investing in proactive network design ensures that essential property technology operates dependably, helping minimize resident friction and supporting long-term community retention.

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Technical support demands more than basic availability, it requires specialized engineers who understand your property's...
10/05/2026

Technical support demands more than basic availability, it requires specialized engineers who understand your property's specific network architecture.

Long-term support goes beyond resolving immediate tickets; it encompasses ongoing system guidance, proactive monitoring, and dedicated technical management.

Touchstone 1 provides continuous engineering oversight long after deployment, helps minimize operational friction and supports the property over time.

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10/02/2026

Technology will continue to evolve, and your network foundation should be ready to evolve with it.

The right infrastructure strategy helps properties adapt to growing connectivity needs while supporting better experiences today and in the future.

Because future-ready networks start with thoughtful design.

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The hotel TV is becoming more than entertainment—it's becoming part of the guest journey.With Smartroom, properties can ...
10/01/2026

The hotel TV is becoming more than entertainment—it's becoming part of the guest journey.

With Smartroom, properties can provide guests with a more interactive experience through digital communication, customized content, ordering options, and easy device casting.

Modern hospitality starts with technology that makes every stay feel more effortless.

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Deploying modern hardware is only the first step; long-term asset performance depends on how infrastructure is engineere...
09/30/2026

Deploying modern hardware is only the first step; long-term asset performance depends on how infrastructure is engineered and supported.

Every residential asset has distinct physical layouts and resident usage patterns, which is why cookie-cutter network setups often fail to meet high-density demand over time. Touchstone 1 engineers custom networks tailored to your property, providing proactive design and ongoing expertise to minimize operational friction.

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Modern guests value intuitive digital amenities that enhance their stay without added complexity.Smartroom is engineered...
09/29/2026

Modern guests value intuitive digital amenities that enhance their stay without added complexity.

Smartroom is engineered to elevate the in-room guest environment, offering customizable display interfaces, digital guest messaging, direct service ordering, and secure interactive TV casting. When guest-facing technology is designed for reliability, it helps minimize operational friction and supports positive guest feedback throughout their stay.

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Advanced hardware is essential, but reliable residential performance depends on the engineering strategy behind it.Every...
09/28/2026

Advanced hardware is essential, but reliable residential performance depends on the engineering strategy behind it.

Every MDU asset presents a unique physical layout, structural density, and resident usage profile. Off-the-shelf, one-size-fits-all network setups frequently lead to coverage gaps and recurring support tickets.

Touchstone 1 engineers custom infrastructure tailored to your property’s precise requirements, backed by proactive support to minimize friction and protect long-term value.

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Address

50 S Belcher Road, Suite 116
Clearwater, FL
33765

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18662657575

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