SCC Soft Computer

06/04/2026

Happy Pride Month from SCC Soft Computer!

This month and every month we celebrate love, inclusion, and the freedom to be our authentic selves!

❤️🧡💛💚🩵💜🩷

06/02/2026

🌀Hurricane season is here! This time of year it is important to be prepared in case of a storm. Here are some of our tips for a safe hurricane season:

🌧Know your evacuation zone and pay attention to when it may be your time to head to a safter place
🌧Stay informed about your local weather and the possibility of a storm headed your way
🌧Keep a stash of critical items: water, non-perishable food, flashlights, first aid kit, and a portable power bank are some of the most important

05/31/2026

👀Will we see you at ESHG? SCC Soft Computer will be at stand 728.

Our Genetics solutions are currently helping labs all over the world! Stop buy our stand and find out which products will help your facility keep up with the ever changing demands of genetics and molecular diagnostics. 🧬🧪

05/29/2026

SCC is hiring!

Position Spotlight: Blood Bank Support

To view the full job posting and to apply, visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5552dbb9-bdb1-4ab9-94e1-3941e4f77158&ccId=19000101_000001&source=CC2&lang=en_US&selectedMenuKey=CareerCenter&jobId=554822

Position Summary:
Associate Technical Support Specialist (ATSS) is an entry-level position for whom training will be provided to transition to Technical Support Specialist (TSS). The team member’s training will focus on fundamental concepts in Blood Bank and Donor applications, focusing on learning the application’s functionality and troubleshooting application issues. Our office is in Clearwater, Florida, and this position is hybrid (2 days remote/3 days in-office) after successfully completing new-hire training.

Duties and Responsibilities:
Technical Duties:
· Assists with projects as assigned by the Team Manager
· Primarily responsible for system-critical or non-complex application issues related to areas designated under the Blood Bank or Donor
· Properly documents new tasks into the Case Management System (STAR/TMS)
· Performs simple troubleshooting of System issues or non-complex application issues using provided tools
· Immediately alerts appropriate SCC staff of client system critical conditions
· Redirects tasks to other technical departments upon completing preliminary investigation
· Escalates tasks to the appropriate Lead Technical Support Analyst or Technical Support Specialist per Departmental and Support guidelines
· Identifies commonly recurring system issues and reports this to the Team Manager or designee
Support Activities - Participates in SCC’s Support Mission and Goals by:
· Assigning an appropriate level of criticality to all support calls and tasks received
· Performing troubleshooting activities to identify the cause of a reported problem
· Documenting all actions taken during the problem resolution process
· Developing solutions to reported problems
· Searching online manuals and helpdesk for resolution to reported problems
· Collaborating with other support team members and SCC staff as directed to deliver timely and satisfactory resolutions to reported problems
· Providing timely follow-ups (status updates) to clients during the problem resolution process
· Escalating unresolved client issues to Tier 3 Support (Senior TSS)
· Initiate proactive calls to clients
· Attend client conference calls and meetings as needed
Administrative Duties

Education Required:
An Associate’s degree in healthcare or information technology, or a phlebotomy certification, is highly desirable.

05/29/2026

😎 Summer is right around the corner, and May is Melanoma & Skin Cancer Awareness Month!

SCC wants to help spread awareness and remind everyone how important it is to protect your skin from the sun. Simple steps like wearing hats, using umbrellas or shade, and applying SPF daily can go a long way in reducing your risk. ⛱

While sun protection is important, it’s not always foolproof. Regular skin checks and early detection are so important. Take care of your skin this summer and all year long! 💙

05/28/2026

May is Skin Cancer Awareness Month. Do you know the common misconceptions about sun protection?

On Melanoma Monday, the AAD encourages all Americans to examine their skin for signs of skin cancer.

05/27/2026

We will be at the 49th Assises de Pathologie on June 11th and 12th. You will be able to find SCC Soft Computer at stand 25. We are looking forward to all of the great connections that will be made and conversations that will be held.

05/25/2026

Today we recognize those who gave everything to protect us. Their sacrifice is an honor that we will always appreciate. ❤️

Happy Memorial day from SCC Soft Computer

05/21/2026

Mental Health America has put together resources and ways to get involved to help us all have "More Good Days, Together". No one should suffer in silence 💚

Mental Health America founded Mental Health Awareness Month in 1949 and has led the effort every May to promote mental wellness nationwide.

05/20/2026

🌸💞May is Mental Health Awareness Month, and SCC wants to highlight the importance of mental health and the role it plays in our overall well-being. Whether you’re experiencing stress, grief, burnout, or emotional distress, you are not alone, support and resources are available.

If you or someone you care about needs guidance, support, or simply someone to talk to, www.NAMI.org offers valuable mental health resources and tools to help navigate difficult times.

📱Immediate crisis support is available via call or text, just dial 988.