10/07/2026
One sales order. Six small breaks. A month of accounts receivable cleanup.
A configuration slightly off. A price that changes. A ship date promised on inventory already allocated. A split shipment, an invoice that doesn't match the PO, and a customer who short pays.
Order to cash is the path from a customer's order to collected cash, and it's where Nick Fera, Chief Executive Officer of enosix, says AI should be working. At $1 billion in annual credit sales, every extra day of days sales outstanding ties up about $2.7 million.
Which step in your order to cash breaks most often?
Read Nick's full article: link in the first comment.