05/22/2026
Day 3 of was packed with thoughtful conversations about storytelling, generosity, and donor connection. A few standout sessions and speakers:
1) Reframing the stories we tell
Keynote speaker Muhammad Lila from Goodable shared a powerful perspective on the content we consume every day. After years in traditional news, he realized the headline and story should be about the good, not the bad.
One line that stayed with me: “You have no idea what one single act of kindness can lead to.”
He also referenced research from neuroscientist Paul J. Zak showing that charitable acts trigger oxytocin, strengthening trust, connection, and generosity
2) Fundraising from a place of abundance
Steven Screen of The Better Fundraising Company challenged common fundraising fears—donor fatigue, unsubscribes, asking too often—and encouraged organizations to “assume abundance.”
He recommended creating offers to make giving more tangible and accessible, while using urgency helps donors answer the question: “Should I give right now?”
3) Building connection between campaigns
And in what was my most valuable session, Kimber Wiggs from Bloomerang shared practical ways to keep donor engagement going after the big event or campaign ends.
Some of her suggestions included:
- Thank you emails and personalized videos (I agree with her advice to create templates)
- Automated journey emails for anniversaries, birthdays, yearly check-ins
- Mini-events and appreciation gatherings
- Peer-to-peer events and donor-hosted gatherings
- Coffee chats, community-building moments, and fun!
It was a great reminder that donor relationships are built in the everyday touchpoints, not just the major fundraising moments.
So many thoughtful, practical, and encouraging ideas to take away from Day 3—plus a quick visit to the Museum Under the Gateway Arch (a hidden gem).
What was your fave takeaway this week?