Sureline Broadband

11/23/2022

Happy Thanksgiving. We at Sureline Broadband are very thankful for all of our valued customers and for our awesome staff. We would not be here if it was not for each of you.

Our office will be closed Thursday the 24th so that our staff may spend time with their families. As always, we have 24/7/365 phone support.

Happy Thanksgiving
Josh and Shelly Richesin - Co-Presidents Sureline Broadband

09/23/2022

Sureline Broadband is hiring for multiple positions. Please join us at the Central Oregon Job Fair SEPT 27TH 10AM-2PM.

Hosted at Consumer Cellular located at:

2999 SW 6TH ST, REDMOND OR 97756

08/02/2022

Sureline Broadband LLC is looking for a Customer Service Representative.

The CSR will act as a liaison, provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities

* Manage incoming calls
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid, and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines, and policies
* Take the extra mile to engage customers

Requirements

* Strong phone contact handling skills and active listening
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively

Helpful

*Good with computers
*Enjoy working with technology

07/18/2022

Come see us at the JC Fair!
We’ve been busy… come on out and test our new Metro Service! 300Mbps=$59.99,1G=$79.99, 2G=$99.99. Now, Sureline can add the ‘Lowest price’ and ‘fastest speed’ to our already ‘lowest latency’ in Central Oregon!
Sureline is giving away lots of goodies, including new TV’s! Visit our booth starting Thursday!

06/15/2022

Internet Service that just works! Fastest internet service in Central Oregon with SYMMETRICAL plans starting at $59.95. And no, we do not play the games they play. Our price is our price including all taxes, fees routers, modems, etc. What you see is what you get. Call us today!

Central Oregon High Speed Broadband and Fiber Internet

04/30/2022

Loads of fun had at the 2022 Camp Eagle Cap golf tournament. Great cause! Thank you to Mann Mortgage for putting this on again. Thank you to the team that played with us. It was a pleasure.

04/21/2022

The Sureline Broadband Team has been quiet as of late…we have been very busy working on fiber builds and our new “Metro Service”!
Here’s the official speed and pricing we are offering now:

Unlimited, Reliable, High-Speed Internet Service Provider. Lowest Latency in Central Oregon!

CCB # 225889 Bonded/Licensed/Insured
Directly Peered and Partnered with NWAX and SIX to Facebook, Amazon, Netflix, and many more!

04/21/2022

Another year supporting our community. We are proud to be a part of this very special and important need(s) for our younger generations.

Hope to see you all there supporting our local youth!

We are 10 days away from our 2nd Annual CEC Golf Classic! There are only 4 spots left for teams in our two day tournament and 11 spots left for the 9 hole social scramble. Thank you Andrew Jones - Real Estate, Mann Mortgage - Central Oregon, Exit Realty Bend - Juana Beede, Kariann Box, Real Estate Broker, Audrey Cook Realtor, Fitch & Neary, PC, Western Title & Escrow Central Oregon, Gary Gruner Chevrolet Buick GMC, Sureline Broadband, Bright Wood Corporation, Povey & Associates, Land Surveyors, AmeriTitle, Carin Jackson, Central Oregon Real Estate for all the support and helping us make this happen! It's going to be a great time!

04/20/2022

We are 10 days away from our 2nd Annual CEC Golf Classic! There are only 4 spots left for teams in our two day tournament and 11 spots left for the 9 hole social scramble. Thank you Andrew Jones - Real Estate, Mann Mortgage - Central Oregon, Exit Realty Bend - Juana Beede, Kariann Box, Real Estate Broker, Audrey Cook Realtor, Fitch & Neary, PC, Western Title & Escrow Central Oregon, Gary Gruner Chevrolet Buick GMC, Sureline Broadband, Bright Wood Corporation, Povey & Associates, Land Surveyors, AmeriTitle, Carin Jackson, Central Oregon Real Estate for all the support and helping us make this happen! It's going to be a great time!

03/31/2022

We are hiring, multiple positions.

Installation -
Customer Service -
Administrative Assistant -
Construction -

Come join our team! Applications are available at 212 SW 4th Street, Suite 202 Madras, Oregon 97741

Unlimited, Reliable, High-Speed Internet Service Provider. Lowest Latency in Central Oregon!

CCB # 225889 Bonded/Licensed/Insured
Directly Peered and Partnered with NWAX and SIX to Facebook, Amazon, Netflix, and many more!

03/09/2022

Perform all aspects of wireless installation for residential and business customers, including terminating CAT6 cable, setting up small networks and mounting hardware.
Operate a company vehicle and handle tools and ladders in a safe and professional manner.
Troubleshoot connection or configuration problems onsite.
Perform site inspections using a signal test device to determine serviceability of a customer and proper antenna placement.
Configure and replace wireless equipment in the field.
Travel to job sites in surrounding regions
Some on-call & overtime required.

QUALIFICATIONS - INTERNET FIELD TECHNICIAN:

High school diploma or equivalent.
Strong verbal and written communication skills, bilingual is a plus.
NO FEAR OF HEIGHTS, willing to climb up to 300ft. with fall protection.
Present a professional appearance, a positive attitude and strong work ethic.
Ability to operate a vehicle with a manual transmission.
Ability to lift 55 lbs.
Ability to bend, stoop, kneel for 25-35 minutes.
Consent to a post-offer pre-employment background check, driving record review, arduous physical, and drug/alcohol screening.
A valid driver's license with no more than 1 point on your record and no DUI's.
COMPENSATION AND BENEFITS:

Compensation depending on experience. . All tools required to do the job will be provided including: A company vehicle, cell phone, laptop, credit cards, hand tools, safety gear, uniform, and rain/cold weather gear. Additional benefits include: Health and Dental group insurance, Life Insurance, Vision reimbursement program, Free Residential Internet Service (if you reside in the coverage area), PTO, and Holiday pay. Medical benefits available on the 1st of the month after your start date. All employees have access to our Employee Assistance Program (EAP).

03/08/2022

Tired of your internet going up and down like a yo-yo? Switch to Sureline Broadband for fast, secure, reliable internet today! (541)699-0030 or

Central Oregon High Speed Broadband and Fiber Internet