botsplash

09/22/2026

Where should businesses actually start with Voice AI? 🎙️

https://open.spotify.com/episode/6Rq5pkJFdR78jnqblLpdq7?si=phz6REzFTD2s4bQ6btpR5w

In Episode 13 of Botsplash Talks, we look at five practical ways businesses can introduce voice automation without trying to automate everything at once.

From smarter call routing and demo scheduling to order updates, onboarding, and reminders, we cover use cases that can save teams time while still creating a better customer experience.

If your team is exploring Voice AI and wondering where it can make an immediate impact, this episode is a great place to start.

Spotify is a digital music service that gives you access to millions of songs.

09/17/2026

Qualification is not usually difficult. It becomes slow when the same manual steps are repeated for every lead:

• The same questions get asked
• Responses are delayed
• High-intent leads lose interest

Automating the early qualification process helps teams respond faster and focus their time on the conversations that need a human touch.

Learn More: https://www.botsplash.com/platform/lifecycle-ai

09/15/2026

A text message can look perfectly fine and still include language that raises its spam risk.

https://www.botsplash.com/tools/sms-spam-risk-checker

Before launching your next SMS campaign, run your message through the Botsplash SMS Spam Risk Checker. It reviews common risk signals such as promotional language, urgency, financial claims, missing opt-out instructions, sender identification, and message structure.

It cannot guarantee carrier delivery, but it can help you catch avoidable issues before you hit send. No phone numbers or customer data are required. Just paste your message, review the results, and make adjustments where needed.

Check your message before your customers miss it.

09/10/2026

AI voice has come a long way from “press 1 for sales.”

In Episode 12 of Botsplash Talks, we get into what actually happens behind the scenes when an AI voice assistant carries on a conversation.

We break down how these systems understand what someone is saying, determine what they need, and respond naturally enough to keep the conversation moving. More importantly, we talk about where this technology can actually be useful for businesses, from handling high volumes of inbound calls to gathering information and routing customers to the right next step.

If you’ve been hearing a lot about voice AI but still aren’t completely sure what’s happening under the hood, this episode is a good place to start.

Listen Here:
https://open.spotify.com/episode/7bnWmG1lfO5m9pT36koL13?si=u9xgF_EIR9y7_ghfRmjKBg

Learn more about Botsplash Voice AI Here:
https://www.botsplash.com/platform/voice-ai

Botsplash Talks · Episode

09/08/2026

Think about this:

A customer starts a conversation through web chat during lunch.

Later, they reply to a text. The next morning, they call your team.

To the customer, it's one conversation. To a disconnected system, it looks like three separate interactions.

The agent asks questions the customer already answered. The customer has to repeat themselves. Momentum disappears.

Botsplash brings SMS, voice, web chat, and social into one workspace so your team can see the full story and continue the conversation instead of restarting it.

Your customers do not think in channels. Their experience should not feel divided by them.

09/07/2026

Happy Labor Day from Botsplash! 🇺🇸

Today, we’re recognizing the hard work and dedication that keep our teams, businesses, and communities moving forward.

Wishing everyone a safe and relaxing holiday!

09/01/2026

Q4 will be here before we know it. Is your team set up to make the most of it?

Our September newsletter looks at a few areas we think deserve attention as teams close out Q3 and start planning for the final stretch of the year.

If improving response times, creating smoother customer journeys, or getting more from the opportunities already in your pipeline is on your radar, this one is worth a read.

Check out the September edition of the Botsplash Newsletter:
https://newsletter.botsplash.com/portal/w/QWBZOpBFKVd8fbqznjN892NA

08/20/2026

𝗧𝗵𝗲𝗿𝗲’𝘀 𝗮 𝗻𝘂𝗺𝗯𝗲𝗿 𝗺𝗼𝘀𝘁 𝘁𝗲𝗮𝗺𝘀 𝗽𝗿𝗼𝗯𝗮𝗯𝗹𝘆 𝗮𝗿𝗲𝗻’𝘁 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴: 𝘁𝗵𝗲 𝘃𝗮𝗹𝘂𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹𝘀 𝘁𝗵𝗲𝘆 𝗻𝗲𝘃𝗲𝗿 𝗮𝗻𝘀𝘄𝗲𝗿𝗲𝗱. That’s why we built our Missed Call Revenue Calculator, to help teams put a dollar estimate around those unanswered conversations.

👉 https://www.botsplash.com/tools/call-roi-calculator

And once you know what those calls could be worth, the next question is: How do you capture more of them?

𝗧𝗵𝗮𝘁’𝘀 𝘄𝗵𝗲𝗿𝗲 𝗕𝗼𝘁𝘀𝗽𝗹𝗮𝘀𝗵 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽. Instead of relying on every call to reach an available team member at exactly the right moment, Voice AI can extend your coverage, engage callers when your team can’t, and help move the conversation forward, all while keeping your agents involved when their expertise and attention matter most.

Run your numbers and see what missed calls could be costing your business. Then explore how Voice AI can help you turn more inbound calls into conversations and more conversations into opportunities:

https://www.botsplash.com/platform/voice-ai

08/13/2026

What if your team could respond faster without losing the personal touch?

ConvertAI helps businesses engage customers with speed, consistency, and personalization across the moments that shape a buying decision.

The result is more productive conversations, better-qualified opportunities, and more time for your team to focus on the interactions that need a human touch.

See how ConvertAI supports conversations across industries.

08/11/2026

A new lead does not stay “new” for long.

When someone reaches out, their interest is at its highest. A fast response keeps that momentum moving and creates an opportunity for a real conversation.

But when messages sit unanswered, interest fades, and another company may get there first. Botsplash helps teams engage leads quickly across channels while keeping agents at the center of every important conversation.

Ready to improve your speed to lead? Schedule a demo with our team!