botsplash

09/01/2026

Q4 will be here before we know it. Is your team set up to make the most of it?

Our September newsletter looks at a few areas we think deserve attention as teams close out Q3 and start planning for the final stretch of the year.

If improving response times, creating smoother customer journeys, or getting more from the opportunities already in your pipeline is on your radar, this one is worth a read.

Check out the September edition of the Botsplash Newsletter:
https://newsletter.botsplash.com/portal/w/QWBZOpBFKVd8fbqznjN892NA

08/20/2026

𝗧𝗵𝗲𝗿𝗲’𝘀 𝗮 𝗻𝘂𝗺𝗯𝗲𝗿 𝗺𝗼𝘀𝘁 𝘁𝗲𝗮𝗺𝘀 𝗽𝗿𝗼𝗯𝗮𝗯𝗹𝘆 𝗮𝗿𝗲𝗻’𝘁 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴: 𝘁𝗵𝗲 𝘃𝗮𝗹𝘂𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹𝘀 𝘁𝗵𝗲𝘆 𝗻𝗲𝘃𝗲𝗿 𝗮𝗻𝘀𝘄𝗲𝗿𝗲𝗱. That’s why we built our Missed Call Revenue Calculator, to help teams put a dollar estimate around those unanswered conversations.

👉 https://www.botsplash.com/tools/call-roi-calculator

And once you know what those calls could be worth, the next question is: How do you capture more of them?

𝗧𝗵𝗮𝘁’𝘀 𝘄𝗵𝗲𝗿𝗲 𝗕𝗼𝘁𝘀𝗽𝗹𝗮𝘀𝗵 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽. Instead of relying on every call to reach an available team member at exactly the right moment, Voice AI can extend your coverage, engage callers when your team can’t, and help move the conversation forward, all while keeping your agents involved when their expertise and attention matter most.

Run your numbers and see what missed calls could be costing your business. Then explore how Voice AI can help you turn more inbound calls into conversations and more conversations into opportunities:

https://www.botsplash.com/platform/voice-ai

08/13/2026

What if your team could respond faster without losing the personal touch?

ConvertAI helps businesses engage customers with speed, consistency, and personalization across the moments that shape a buying decision.

The result is more productive conversations, better-qualified opportunities, and more time for your team to focus on the interactions that need a human touch.

See how ConvertAI supports conversations across industries.

08/11/2026

A new lead does not stay “new” for long.

When someone reaches out, their interest is at its highest. A fast response keeps that momentum moving and creates an opportunity for a real conversation.

But when messages sit unanswered, interest fades, and another company may get there first. Botsplash helps teams engage leads quickly across channels while keeping agents at the center of every important conversation.

Ready to improve your speed to lead? Schedule a demo with our team!

08/06/2026

🔵 Blue bubble or 🟢 green bubble... which one do you trust more in a text?

Many people assume blue iMessages are automatically safer because they’re encrypted. But when it comes to scams, the color of the message bubble isn’t what protects you.

In Episode 9 of Botsplash Talks, we break down how scammers use phishing, impersonation, deceptive links, and social engineering across both iMessage and SMS. The real defense isn’t blue versus green. It’s knowing the warning signs.

🎧 Listen here: https://open.spotify.com/episode/2coc5I0xFJu9KdpfGWOujh?si=M9uQVTDATCuiGahx6yfKjA

What makes a text message feel trustworthy to you? The sender, the wording, the platform, or something else? Share your thoughts in the comments. 👇

Botsplash Talks · Episode

08/04/2026

Your next opportunity may already be sitting in your CRM. 👀

Our August newsletter explores how leading organizations are using AI, Voice AI, and omnichannel engagement to reactivate dormant leads, improve response times, and create better customer experiences, without increasing acquisition costs.

❓❓❓If you could automate one part of your customer journey today, what would it be? Let us know in the comments!

Read it here: https://newsletter.botsplash.com/portal/w/ez7x763fzyoEmSxtiQagDOdg

07/21/2026

📱 Would you know if a text message was a scam?

Smishing attacks are becoming more convincing than ever. Fake delivery updates, unpaid toll notices, IRS alerts, and account verification texts are catching even tech-savvy people off guard. For businesses, one click can lead to compromised accounts, financial loss, and damaged customer trust.

In Episode 8 of Botsplash: Deep Dive, we discuss the latest SMS scams targeting U.S. consumers and businesses, the red flags to watch for, and practical ways to protect yourself, from verifying senders to enabling MFA and improving employee awareness.

Cybercriminals are constantly evolving. Your defenses should too.

🎧 Listen to Episode 8: https://open.spotify.com/episode/0E00g8vWCaqRFzkSwjSVIW?si=jjAzlKaMT-evPoQZXk-7oA

Have you or your organization encountered a convincing SMS scam recently? Share your experience in the comments. ⬇️

Botsplash Talks · Episode

07/14/2026

Leads do not operate on business hours.

👉 They submit forms after dinner.
👉 They send messages late at night.
👉 They ask questions when your team may already be offline.

Botsplash helps businesses stay available with AI-assisted conversations that can answer common questions, collect lead details, qualify intent, and schedule the next step, all while keeping human agents ready for the moments that need personal expertise.

Speed-to-lead isn't only about responding quickly, it's about being available when the customer is ready.

07/07/2026

Q3 is a great time to reset and strengthen the systems that support customer conversations.

In our July newsletter, we’re covering practical ways to improve support efficiency, review TCPA readiness, use omnichannel AI, and audit your digital front door before the second half of the year ramps up.

Read the full newsletter here: https://newsletter.botsplash.com/portal/w/Rq0sT9AtzrpD5PyY76334eaQ

07/04/2026

Happy Independence Day! 🇺🇸

Today, we’re celebrating America’s 250th and wishing our clients, partners, and community a safe and joyful Fourth of July.