Paymentus Corporation

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United States
Charlotte, NC
Paymentus Corporation

Intelligent Interactions. Simplified Payments. Paymentus (NYSE: PAY) is a leading provider of cloud-based bill payment technology and solutions.

We deliver our next-generation product suite through a modern technology stack to more than 1,300 billers across North America. Our omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment Network™, or IPN, extends our reach by connecting our IPN partne

rs’ platforms and tens of thousands of billers to our integrated billing, payment, and reconciliation capabilities. Paymentus serves billers of all sizes across a variety of industry verticals, including utilities, financial services, insurance, government, telecommunications and healthcare. For more information, please visit www.paymentus.com.

06/17/2026

While mortgage servicers typically have more face time with borrowers than originators, there remains a significant 'satisfaction gap' during the transition to servicing. Paymentus helps mortgage servicers bridge this gap through our holistic, multimodal solution that is built to deliver personalized experiences, expanded payment options, and an intuitive UI that makes it easy to pay and track payments.

Learn more about how we can help you bridge the most critical gaps facing servicers by visiting paymentus.com/mortgage.

06/01/2026

Billing is the most frequent touchpoint you have with your consumers, making it the ultimate foundation for customer trust. Moving past standard industry approaches means offering the right flexibility—like self-service payment options and automated reminders—during sensitive financial moments.

Discover how modernizing your payment ecosystem can strengthen consumer relationships:
https://www.paymentus.com/industry-insights/trust-deposits/

05/26/2026

Are you looking to boost user engagement with your P2P payment offerings?

To deliver the "ideal" solution, there are four specific capability requirements you can't afford to miss. We’ve done the heavy lifting for you in our latest whitepaper, comparing open and closed networks to help you decide which path is right for your business and your customers.

What’s inside:
• In-depth network comparisons
• Full list of pros and cons
• Proven use cases for driving consumer engagement

Read more here: https://www.paymentus.com/industry-insights/open-or-closed-how-to-get-the-most-from-your-p2p-offering/

05/22/2026

How fast is too fast? For a top-tier insurance carrier, reducing claims payout times to less than an hour was just the beginning.

When policyholders experience a loss, they want peace of mind quickly. By partnering with Paymentus, this industry leader modernized its digital disbursement experience, giving claimants the power to choose faster, digital payout methods.

As a result of this partnership, the carrier reduced insurance payout times to less than an hour, created a seamless and modernized vendor registration process, and achieved an average 15-20 point increase in Net Promoter Score from policyholders who received digital payouts.

Delivering instant disbursements does more than improve efficiency. It transforms the entire policyholder experience when it matters most.

Read the full case study to see how they did it: https://www.paymentus.com/industry-insights/case-study-accelerating-disbursements-reducing-insurance-payouts-to-less-than-an-hour/

05/18/2026

What is your billing a-ha moment?

The moment you realize your billing, payments, and communications can exist within a single architecture is the moment your operational friction begins to disappear. In our latest article, we explore the three key realizations that help organizations move from fragmented systems to streamlined growth:

☑️Consolidation: Replacing multiple vendors with a single, purpose-built platform.
☑️Total Inclusion: Meeting 100% of customer preferences by offering everything from digital wallets to cash-preferred options.
☑️Unified Visibility: Giving back-office teams real-time data to act proactively rather than reactively.

True innovation starts with an a-ha moment. Discover yours below.

Read more: https://www.paymentus.com/industry-insights/aha-moment/

05/14/2026

Mortgage payments are a household's most critical bill, yet servicing satisfaction consistently lags behind origination due to legacy system friction. Paymentus is closing this gap by replacing outdated processes with modern digital experiences.

In our latest case study, recent data shows that 85% of borrowers now leverage self-service channels. By prioritizing an intuitive UI and accessible convenience, leading servicers have achieved web adoption rates as high as 77% and AutoPay adoption has reached 59%, significantly outpacing the industry average.

Moving beyond legacy limitations reduces manual errors, lowers operational costs, and increases borrower loyalty. Read the full success story: https://www.paymentus.com/industry-insights/performance-beyond-payments/

05/12/2026

For financial institutions, the “legacy tax” costs more than time and money. It’s a tax on your ability to innovate, to win customers and members, and to deepen relationships. Paymentus enables financial institutions of all sizes—from banks to credit unions—to modernize without disruption through a unified solution offering Bill Pay, Loan Payments, P2P, A2A, and Business Solutions.

If you’re ready to stop paying the legacy tax, we’re here to help. Contact us today or visit paymentus.com/banking-fintech to learn more.

05/08/2026

In the insurance industry, the claims payout is more than just a transaction—it’s the ultimate opportunity to deliver on your promise to policyholders. We’re helping carriers turn that moment into a seamless, positive experience that builds lasting trust.

By moving beyond the mailbox and into the digital age, you can provide:
➡️ Instant Gratification: Deliver funds in seconds via popular digital wallets like Venmo and PayPal.
➡️Claimant Choice: Give your customers the power to receive their payout exactly how they want it.
➡️ Total Confidence: Advanced fraud mitigation and NAIC-compliant security ensure every payment is as safe as it is fast.
➡️ Simplified Collaboration: Effortlessly manage complex multiparty disbursements without the headache.

Modernizing your claims process isn't just about efficiency—it's about showing your policyholders you value their time and their loyalty. Let’s make every payout a reason for your customers to smile!

Discover the future of insurance disbursements: https://www.paymentus.com/insurance/insurance-disbursements/

05/07/2026

What if we told you that the most invaluable element of your marketing is one you can’t see?

A well-conceived and carefully considered strategy is the foundational element of effective marketing, and the driving force behind our Client Adoption Success Team’s (CAST) hundreds of successful campaigns. In her latest Industry Insights article, Kristen Lemoi, Senior Marketing Director, shares the key elements of all successful marketing strategies, and how CAST brings them to life to benefit your organization: https://www.paymentus.com/industry-insights/strategy-drives-digital-adoption/

05/04/2026

In this recent Bill Better, we dive into why a successful Service Commerce relationship requires more than just a signed contract.

It demands:
➡️Deep Alignment: Moving beyond transactions to shared long-term goals.
➡️Constant Communication: Navigating challenges through transparency, not just quarterly reports.
➡️Mutual Investment: Putting in the continuous work required to innovate and grow together.

A "set it and forget it" mindset doesn't work in a rapidly evolving market. To truly thrive, both parties must be "all in." Access the article here: https://www.paymentus.com/industry-insights/healthy-billing-payment-marriage/

Address

11605 North Community House Road/Suite 300
Charlotte, NC
28277

Website

http://www.paymentus.com/

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