10/16/2026
A loud pop-up says your computer is infected or locked and gives you a "Microsoft support" number to call.
It's a scam. Microsoft, Apple, and your bank will never put a phone number in a pop-up and ask you to call.
If it happens:
1. Don't call the number.
2. Don't let anyone connect to your computer remotely.
3. Hold the power button until the computer shuts off.
4. Bring it in before you log in to your bank or email again.
If you already called, let someone connect, or paid them, call your bank first, then bring the computer to us. We'll clean it up, check what they left behind, and help you lock down your accounts.
"They really cared and took the time to make sure my accounts were safe and cleaned up my device." - Jenny W., Google review
Share this with a parent or grandparent. Scammers target them the most.
Call (217) 348-TECH or request a repair at imperioncomputers.com. Walk-ins welcome, appointments preferred.