10/16/2026
“Denise handles it.”
But what happens to your referrals when Denise leaves—or takes a vacation?
When referral status, payer requirements, and follow-up history live with one person, the rest of the team can struggle to keep patients moving toward care.
ReferralMD helps close that coordinator gap with:
✅ Shared visibility into referral status and next steps
✅ Task assignments that make ownership clear
✅ Configurable alerts to flag stalled referrals
✅ A shared record that supports smoother handoffs
Pair those tools with documented procedures and trained backup staff to keep referrals moving through staffing changes.
Read how to build a more resilient referral workflow:
https://hubs.ly/Q04Bp_zz0
A resilient referral workflow keeps referral status, next actions, payer requirements, and follow-up history in a shared system. When that information lives with one employee, a resignation or extended absence can interrupt scheduling, delay care, and leave referrals without an owner. Documented pro...
