10/19/2026
A Chinese state-sponsored hacking group has been exploiting a zero-day vulnerability in BeyondTrust Remote Support appliances since August, giving them root access to harvest credentials, delete logs, and exfiltrate sensitive internal documents.
The flaw — CVE-2026-102764, scored 9.3 out of 10 — affects all Remote Support versions up to 26.2.3. BeyondTrust shipped a patch on October 8, but self-hosted customers have to apply it manually.
Here's why this matters for regular businesses: remote support tools are often overlooked in patch cycles because they're not on a user's desktop. They're edge appliances — out of sight, out of mind — which is exactly why attackers love them.
For MyIT Professional and Enterprise clients, this is the kind of thing we catch before it becomes a headline. Our software install monitoring watches for suspicious payloads in near-real-time, and our patch management covers these edge cases, not just the laptops on your desks.
If you're managing IT yourself, ask yourself: when was the last time your remote support appliance was patched? If you're not sure, that's a conversation worth having.
Sources:
- SecurityWeek: https://www.securityweek.com/chinese-apt-exploited-beyondtrust-vulnerability-as-zero-day/
- Mandiant / Google Threat Intelligence: https://cloud.google.com/blog/topics/threat-intelligence/armory-castle-exploits-beyondtrust
- BeyondTrust Advisory: https://www.beyondtrust.com/trust-center/security-advisories/bt26-05
BeyondTrust has remediated a critical vulnerability in Remote Support (RS) that could allow a remote attacker to perform file operations on an affected appliance.