Our Serviceworks

09/02/2026

Notes like this absolutely make our day.

We talk a lot about how much we value our clients, but the truth is, we genuinely like the people and brands we get to work with.

Our goal has always been to be more than just a fulfillment provider. We want to be a partner our clients know, trust, and actually enjoy working with.

So when we receive a note like this, it means a lot.

The feeling is definitely mutual. We really do have the best clients!

08/28/2026

08/26/2026

Happy National Dog Day!

Today we're celebrating our favorite four-legged companions—and the businesses that create products to keep them healthy, happy, and loved.

If you're a growing pet brand, your fulfillment partner should protect your products just as carefully as you do.

Our Serviceworks helps pet brands with:
• Climate-controlled storage
• Lot tracking for inventory traceability
• Accurate, reliable order fulfillment
• Flexible packaging options
• Fast nationwide shipping from our centrally located Dallas warehouse

From treats and supplements to grooming products and accessories, we're here to help your products reach customers in excellent condition so you can focus on growing your brand.

Happy National Dog Day from the team at Our Serviceworks!

08/21/2026

We’re proud to share that Our Serviceworks has been recognized on the 2026 Inc. 5000 list of America’s fastest-growing private companies—for the fourth time.

This recognition is about so much more than growth. It reflects the people and partnerships that make what we do possible every day.

To our brands: thank you for trusting us with your business. We’re grateful for the opportunity to support your growth and grow alongside you.

To our incredible team: this recognition is yours. Your hard work, dedication, and commitment to our brands are what make Our Serviceworks shine.

To our vendors, technology providers, and partners: thank you for being an important part of our success.

And a special thank you to our carrier partners— FedEx, DHL, OnTrac, GOFO, and APC Postal Logistics LLC —for helping us deliver the level of service our brands and their customers count on.

Making the Inc. 5000 once is an accomplishment. Making it four times is a milestone we’re incredibly proud of.

Thank you to everyone who has believed in Our Serviceworks, grown with us, and helped us get here.

Four-time Inc. 5000 honoree—and we’re just getting started.

08/18/2026

Poor visibility. Late orders. A partner who disappears when things go wrong. Sound familiar?

At OSW, we built our model around the opposite of all that. Same-day fulfillment. Real-time transparency. A team that treats your business like our own.

No more excuses. Just results.

Ready for a 3PL that actually shows up? Let's chat!

08/07/2026

Exciting news! We're proud to welcome GOFO as one of our newest domestic shipping partners!

At Our Serviceworks, we're always looking for ways to make shipping easier, faster, and more reliable for the businesses we serve. As a women-led logistics company, we offer more than shipping—we provide climate-controlled warehousing, nationwide fulfillment, and dependable logistics solutions designed to help businesses grow.

With GOFO joining our carrier network, our customers now have even more flexibility, expanded delivery options, and another trusted partner for domestic shipping across the US.

Thank you to the GOFO team for partnering with us—we're excited about what we can accomplish together!

Ready to simplify your logistics? Send us a message to learn how Our Serviceworks can support your business.

07/31/2026

Everyone says they're different. But how many can actually prove it — with a team that cares and the technology to show for it?

Swipe through and see what "different" really looks like at OSW.

07/24/2026

Your fulfillment center does more than ship orders—it helps protect your brand.

If your products are FDA regulated, consider partnering with an FDA-registered fulfillment center.

Why?
• Experience handling regulated products
• Support for product quality
• Climate-controlled storage
• Confidence as your brand grows

At Our Serviceworks, our FDA-registered, climate-controlled facility is built to support beauty, wellness, supplement, and other regulated brands with fulfillment they can trust.

The right fulfillment partner doesn't just move products. They help protect your reputation.

07/15/2026

Staff Spotlight: Cary Lambert

Each month, we're introducing you to one of the great people behind Our Serviceworks.

This month, we're featuring Cary Lambert from our Customer Care team!

For the past three years, Cary has been helping support our clients by providing responsive service and building strong relationships. His calm, solution-focused mindset makes him an important part of the experience we strive to provide every day.

A little about Cary outside of work:

He loves spending time in nature, especially hunting and fishing. Cary says being outdoors reminds him that problems often become solutions with the right perspective, and it helps him refocus on what really matters in life.

We're thankful to have Cary as part of the Our Serviceworks family and look forward to sharing more about our incredible team each month!

07/09/2026

Packaging is more than protection—it's part of your customer's experience.

Whether you need a simple, sustainable packout or a fully customized unboxing experience, Our Serviceworks has solutions to fit your brand. With more than 50 packaging sizes in stock and access to custom packaging options, we're ready to help your products arrive looking their best.

The right packaging does more than protect your products—it helps create a positive first impression, strengthen brand recognition, and enhance customer satisfaction from delivery to unboxing.

Contact our team to learn more about packaging solutions that support your business and your customers.