InstaPage Homeowners Association & HOA Website Solutions

11/23/2023

Happy Thanksgiving from all of us at InstaPage Homeowners Association & HOA Website Solutions!

05/23/2023

CALENDAR FEATURE UPGRADE NOW LIVE!

We are pleased to announce the release of a new upgrade to the Calendar feature in InstaPage!

We recently added the option of purging old calendar events by date range. We have now upgraded the recurring event feature by adding an expiration date option. This will allow you to "time out" or "sunset" a recurring event if you so desire.

We continue to improve our product line as part of our service to our valued clients, and encourage your input and suggestions. Gratitude for this suggestion goes out to Avellino Isles' Site Administrator George Cox. Thank you George!

Should you have questions please e-mail our support department at [email protected].

04/18/2023

POLL FEATURE UPGRADE NOW LIVE!

InstaPage is pleased to announce the release of a new upgrade to the Resident Poll feature!

As shown below, you will now see a new button on the Resident Poll Administrator screen below each poll you have created. The button is titled "Export Voter Summary" and when clicked will download an Excel file that contains the first and last name and address of those that have voted in that poll so that the Site Administrator will know who voted.

Note that poll votes remains anonymous, this feature is not intended to provide a full secure voting capability and is solely to sample public opinion in the community.

03/20/2023

E-MAIL BLAST FAILURE ALERTS - Learn more about your options on responding to identified bouncebacks from your e-mail blasts. Blog article at https://www.instapage.org/html/news/article-2023-03-20.html

08/30/2022

IMPROVING E-MAIL BLAST DELIVERY RATES:

Just a friendly reminder that the best way to improve your e-mail blast delivery rates is to have your users add the e-mail address you use as the FROM on your e-mail blasts to their safe senders list. This of course means you should use the same FROM e-mail address in all blasts. We strongly recommend you inform the community of this in some manner. Free e-mail providers like G-Mail, Yahoo, and Outlook use incredibly aggressive spam filtering that can result in any blast being improperly identified as spam.

Note also that most packages we offer include e-mail services at your domain and you will find a higher delivery rate using a FROM with an e-mail address from your domain than a free e-mail from G-Mail or Yahoo, etc.

We also encourage you to use the SMS text feature we provide to reach your users' through their cell phones on important matters.

Should you have questions please e-mail our support department at [email protected].

07/24/2022

NEW RESPONSIVE E-MAIL BLAST TEMPLATES NOW LIVE!

We are pleased to announce the new responsive e-mail template for your e-mail blasts to your registered users is now live!

See a sample and read more at https://www.instapage.org/html/news/article-2022-07-24.html

Article: New Responsive E-Mail Templates Now Live!

03/17/2022

Congrats to our founder & CEO, Michael Vandor! Today marks not only St. Patrick's Day, but his 42nd anniversary in the HOA industry. On March 17, 1980 he began as the Executive Assistant to the General Manager at the nation's then largest planned community - Leisure World, Laguna Hills.

01/27/2022

NEW CLIENT PROMOTION - Create an HOA website for your community on our system at https://www.instapage.net and select the annual plan for a whopping 25% DISCOUNT! Contact us at [email protected] for more info!!!

01/13/2022

NEW E-MAIL BLAST TOOL:

InstaPage® is in the process of launching a new tool to help eliminate e-mail blast transmission failures. The tool will now identify all bounce backs after an e-mail blast and allow Site Administrators the opportunity to resolve them by either a) removing the offending user(s) from the e-mail blast list, or b) completely removing the user(s) from the HOA website's database.

The next time you send an e-mail blast, if there are any bounce backs, the Site Administrator will receive an e-mail alerting them and asking them to login to the Site Administrator Control Panel to address the failing user accounts.

Please take the time to do so. A high volume of failed e-mails can result in blacklisting of our dedicated SMTP mail server further harming delivery of your e-mail blasts.

What causes bounce backs? An incorrect entry in a profile's e-mail field can. An e-mail address that is no longer valid can. We suspect in many cases bounce backs may connect to user accounts of users that have sold and no longer live in your community and no longer should have site access.

We have made it easy for you to correct these either individually or in bulk. This tool is in BETA at launch and we ask you to report any issues you experience.

Should you have questions please e-mail our support department at [email protected].

08/04/2021

CONTENT IS KING:

InstaPage® has been developed to be a very robust, feature rich product for yourHOA website. It does however require... content. If not properly and consistently maintained by the HOA, your website becomes either an empty shell, or a dusty repository of HOA history.

A review of our client sites reflects a very high percentage of residents register for them, indicating strong interest. Unfortunately, if they login on that initial visit and find nothing but outdated content, they very likely won't return.

Some site administrators are volunteers, others are maintained by busy community managers. Volunteers are often tough to obtain, often because they think the time commitment is too great. We are occasionally asked how much time is in fact required. Based on our experience, initial setup of an InstaPage® homeowners association website with initial news, calendar entries, site configuration, and documents and photos can take 1-3 hours of time, depending on how much material you install in the library, or how many optional features you need to setup. After setup, however, a site can be reasonably maintained on 1 hour of time per month. That is sufficient to upload agendas, minutes, financials to the library, to update the calendar, send our SMS text or e-mail blasts, and update news articles.

In our opinion, one hour per month is a very small investment to maintain a high level of service and communications with your residents and to get the most out of your website.

Your HOA can benefit greatly from making this minimal commitment. We urge you to make that commitment.

Should you have questions please either e-mail our support department (if a current client) at [email protected].

07/28/2021

FEATURE SPOTLIGHT: THE COMMUNITY CALENDAR

We would like to take this opportunity to spotlight one of InstaPage®'s more valuable features: the Community Calendar.

The InstaPage® Community Calendar in your HOA website is more powerful than it might appear at first glance. Beyond just allowing the Site Administrator to post events for the residents' information, the calendar system also includes optional automated e-mail reminders so automated e-mails go out to registered users in advance of events. Site Administrators are given several options for advance notice periods. As the calendar system supports recurring events, a one time entry for an event like regular Board meetings can quickly be created and set to send advance reminders of the meetings by e-mail automatically.

Interested in setting up an RSVP system for an event? Your homeowners association website can do that as well by allowing the Site Administrator to set RSVP's on the calendar, determine who receives those RSVP e-mails, how much an event might cost, if anything.

Your HOA can benefit greatly from making fuller use of these functions. We urge you to give them a try.

07/21/2021

REMINDER OF INSTAPAGE'S SUB-ADMINISTRATOR FEATURE:

We would like to take this opportunity to spotlight one of InstaPage's more useful, but less utilized features: the Site Sub-Administrator feature.

While InstaPage provides an attractive and robust infrastructure for an HOA website, it serves little purpose if the site's content is not maintained by the Site Administrator. If the burden becomes too heavy for that one person, spreading out the responsibility of maintaining content to Sub-Administrators will resolve your overload problem. Have a committee with its own page under the Clubs & Organizations feature? Provide the committee chair a Sub-Administrator account so they can maintain their own page on the site. Have a resident with an interest in photography? Provide them a Sub-Administrator account and put them in charge of gthte Photo Album feature.

The Sub-Administrator feature provides the Site Administrator detailed power over assigning levels of authority to designated Sub-Administrators too. Authorize an account for specific Library folders (click on DETAILS) next to the Library folder in the Document Library Manager. Yourhomeowners association website can benefit greatly from participation of multiple content managers.

We urge you to draw more residents into management of your website through this powerful tool.

Should you have questions please either e-mail our support department (if a current client) at [email protected], or our sales department (if you are considering InstaPage) at [email protected].