For a low fixed monthly fee, you have unlimited access to our staff via a 24x7x365 helpdesk, onsite services, and management of all your technology vendors. Imagine having the benefits of proactive service, your own helpdesk, and not worrying about how much that engineer is costing you per hour. All with guaranteed response times. Traditionally, IT service companies have operated on two business models:
Time and Materials:
This is the most common approach and offers very few proactive solutions. Most time is spent recovering from preventable problems, and there is little (if any) planning or budgeting involved. Invoices tend to fluctuate wildly from month to month, and the service most often results in an unstable or insecure network, which negatively impacts employee productivity and company profitability. Pre-paid Services:
Generally, this is also accompanied by a scheduled visit from an engineer, whether you need it or not. This is a different way of billing time and materials. Computer networks, unfortunately, do not operate or fail on a predictable schedule, so the result of this service is often the same as the first. At B2 Solutions, we operate at a higher standard! We know that the best way to support an IT environment is not only through proactive management but also through a blend of service, consulting, training, and vendor management that a full-time IT staff would provide. We also realize that the expense of hiring just a single IT person, let alone an entire department, is cost-prohibitive to most small and medium businesses. B2 Solutions is your one-stop place for all your technology needs, leaving you free to focus on your business. OUR SERVICES:
• 24/7/365 Tech Support
• VOIP Solutions
• Domain Management & Web Hosting
• Network Setup/Security
• Server Maintenance
• Data Security Solutions
• Vendor Management
