For a low fixed monthly fee you have unlimited access to our staff via a 24x7x365 helpdesk, onsite services, and management of all your technology vendors. Imagine having the benefits of proactive service, your own helpdesk, and not worrying about how much that engineer is costing you per hour. All with guaranteed response times. Traditionally, IT service companies have operated on two business mo
dels:
Time and Materials:
This is the most common approach and offers very little in terms of proactive solutions. Most time is spent recovering from preventable problems and there is little (if any) planning or budgeting involved. Invoices tend to fluctuate wildly from month-to-month and the service most often leads to an unstable or insecure network which negatively impacts employee productivity and company profitability. Pre-paid Services:
Generally, this is also accompanied by a scheduled visit from an engineer, whether you need it or not. This is a different way of billing time and materials. Computer networks, unfortunately, do not operate or fail on a predicable schedule, so the result of this service is often the same as the first. At B2 Solutions we operate at a higher standard! We know that the best way to support an IT environment is not only through proactive management, but with a blend of service, consulting, training, and vendor management that a full-time IT staff would provide. We also realize that the expense of hiring just a single IT person, let alone an entire department, is cost-prohibitive to most small and medium businesses. B2 Solutions is your one place to call for all your technology needs, leaving you free to focus on your business. OUR SERVICES:
• 24/7/365 Tech Support
• VOIP Solutions
• Domain Management & Web Hosting
• Network Setup/Security
• Server Maintenance
• Data Security Solutions
• Vendor Management
