John Shipp - The Computer Guy, LLC

John Shipp - The Computer Guy, LLC Expert on-site computer service

Facebook just informed me they'll be using my FB business chats to train their AI.  I don't see any way to opt out of th...
03/13/2026

Facebook just informed me they'll be using my FB business chats to train their AI. I don't see any way to opt out of this. If ya'll need to discuss anything business related, FB is the LAST place I would recommend. I highly recommend SIGNAL to discuss business matters, including passwords.

06/02/2025

I've got an intern for the summer! Peyton Pennington. He's 17 and has some serious computer skills. He built his own computer when he was 12. He can do residential service calls at $20/hr, 1hr minimum, no fix no charge. 870-390-0488

I have added SMACKOVER businesses and residential to my on-site service area!Businesses - 71701  71711  71764  71744 717...
08/01/2024

I have added SMACKOVER businesses and residential to my on-site service area!

Businesses - 71701 71711 71764 71744 71762
Residential - 71701 71711 71762

Betty K Wilson

05/09/2024

I have added Hampton businesses, and East Camden residential to my on-site service area.

Businesses - 71701 71711 71764 71744
Residential - 71701 71711

I am officially doing residential again.  Residential customers MUST be available between 1p-5p mon-fri.  For now the se...
04/25/2024

I am officially doing residential again. Residential customers MUST be available between 1p-5p mon-fri. For now the service area will be 71701 ONLY. On-site and remote service only (you can't bring it to me). Don't use FB to contact me - text me at 870-807-1281.

iPhone users CAN use facetime with Android users!  And Windows users, Chromebook users, and pretty much anything that ha...
02/19/2024

iPhone users CAN use facetime with Android users! And Windows users, Chromebook users, and pretty much anything that has a web browser.

Starting in iOS 15 and iPadOS 15, you can start a FaceTime call with someone who’s using Windows or Android by sharing a link.To learn more about this topic,...

Google just added a useful feature to Chrome.  Check price history to make sure you aren't getting ripped off, and get a...
12/08/2023

Google just added a useful feature to Chrome. Check price history to make sure you aren't getting ripped off, and get alerts so you can buy later without getting ripped off. I've been using CamelCamelCamel.com for these features for years but they only cover Amazon. This new Chrome feature claims to work on ANY website.

When a surge protector stops a surge, it takes some permanant damage to it's internal varister.  That damage is cumalitv...
06/14/2023

When a surge protector stops a surge, it takes some permanant damage to it's internal varister. That damage is cumalitve and eventually it will no longer be able to stop surges, and its "protected" light will no longer be on. You can safely use these spent surge protectors behind a working surge protector to give you more outlets. If you have a power strip that doesn't have a "protected" light, then it's not a surge protector, but can also be used behind a working surge protector to give you more protected outlets.

I feel like I need to say something about Lastpass in the wake of the recent events since I recommended it to so many pe...
12/23/2022

I feel like I need to say something about Lastpass in the wake of the recent events since I recommended it to so many people, and continue to recommend similar technology.

I got an email from lastpass Dec 1st announcing they had a "security incident" and hackers accessed data in August 2022, and they were still trying to figure out exactly what hackers had accessed.

Yesterday, I got another email from lastpass, and they are basically saying it's almost a worst case scenario. They said hackers accessed EVERYTHING the company stores, including the encrypted version of our password vaults.

The main reason I ever trusted lastpass, is because I knew if a scenario like THIS ever happened, hackers STILL wouldn't be able to read our password vaults. I remain confident hackers can NOT read our password vaults.

The only way to decrypt a password vault is with the master password, and lastpass never stored our master password. When we log into the lastpass website, the lastpass browser plugin, or the lastpass app, our master password is never transmitted to lastpass. Since the company never had our master passwords, hackers don't either. The hackers didn't take anything that I wasn't already trusting the strangers working for lastpass with.

The only way hackers would be able to decrypt our vaults is if we were using a weak master password. Encrypted vaults are just one of the things hackers stole. They also stole data that was NOT encrypted, such as our names, email addresses, billing addresses, phone numbers, and the IP addresses we logged in from. To my surprise, it turns out the site names and URLs in our password vaults were not encrypted either. I suspect the company did this so they could spy on which websites we were using. Lastpass also collected unencrypted telemetry data about when we used each password record, and that was also stolen by hackers. I'm sure lastpass was selling this telemetry data to their "partners" so they could serve us more relevant ads.

I stopped using lastpass in Feb 2021 and switched to bitwarden, and I sent messages to all my customers that I knew used lastpass offering to help them migrate to bitwarden too.

The only possible way this could have been any worse is if hackers obtained the ability to modify the source code used in the website or app or browser plugin, and added extra code that collected our master passwords. I feel like there's less than a 1% chance that happened because this would have been noticeable by any security researcher that was keeping an eye on it, and hackers didn't take data from the lastpass servers anyway, they took it from a backup stored in a cloud storage bucket. I don't trust lastpass would be admitting it right now even if it did happen.

This does not change my stance on using password managers. I will still be recommending Bitwarden.

Address

Camden, AR
71701

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