03/03/2026
Velocity is joining forces with IdeaTek, a fellow Kansas-based internet provider. This transition aligns Velocity’s service with IdeaTek’s specialized focus on broadband infrastructure and rural connectivity.
By joining the IdeaTek family, customers will benefit from expanded resources, continued investment in network infrastructure, and access to a wider range of high-speed fiber plans.
𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗸𝗻𝗼𝘄:
- 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗶𝘁𝘆: Your internet and phone services will continue to work as they do today.
- 𝗡𝗼 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: Please continue to pay your bill through your current method.
- 𝗟𝗼𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Support remains Kansas-based, and the team in Buhler is available to assist with any questions.
We are committed to a seamless transition and look forward to building a reliable, future-proof connection for our communities.
For more information and a list of FAQs, please visit: https://ideatek.com/velocity/
Velocity has been acquired by IdeaTek, a Kansas-based fiber internet provider. For now, not much changes - your service and billing remain the same, but