Copeland Technology Solutions

10/16/2025

Happy two year anniversary and congratulations to Ed on being promoted to Technical Account Manager! 👏

We're grateful to have you on the Copeland team and it's been amazing to see your growth. Thanks for everything you do Ed. 🤩

10/03/2025

Today we say goodbye to a valued member of our team, Michael Bieger.

Mike’s hard work, dedication, and contributions have made a lasting impact here at CTS.

From tackling challenges head-on to always bringing a collaborative spirit, he’s been such an important part of our team’s journey.

We’re excited to see what’s next for him and we know he’ll continue to do great things.

Please join us in wishing Mike the very best as he starts his next chapter!

09/26/2025

Yesterday was a special day at Copeland as we hosted our Customer Appreciation Open House! 🎉

We welcomed some of our amazing customers and partners into our new office to share great food, fun, and conversations.

A big shoutout to Sarah for organizing such a seamless event. 👏 The Copeland-colored M&Ms were a hit!

We’re grateful for everyone who joined us. 🙌

09/11/2025

08/26/2025

Join us in welcoming Zachary to the Copeland team! 👏

With a degree in Computer Science and a lifelong passion for technology, Zachary brings a strong interest in automation and creating efficient, reliable systems.

Outside of work, you’ll find him experimenting in his homelab, reading, or playing video games. 🎮📚

Welcome aboard, Zachary!

08/13/2025

Happy 22nd Anniversary to our CTO, Matt Vail! 🎉

Thanks for everything you do! 🙌

07/31/2025

Please join us in welcoming Gwen to the Copeland team! 🙌

She brings a diverse background in law, office management, marketing, and she's already diving into the world of tech with enthusiasm. We’re excited to have her on board as we grow together in this ever-evolving industry!

Welcome Gwen! 👏💻✨

07/08/2025

Our July tabletop exercise combined reflection, strategy and a little friendly competition!

Instead of a standard review, the team leveled up with a custom-built Jeopardy game, designed to reinforce what we value and how we work together.

Sarah brought the heart focusing on our core values, team culture, and what collaboration really looks like.

Mike kept us sharp with real-world cybersecurity scenarios and the tools we use to stay ahead.

And Adam reminded us why documentation, delivery, and follow-through make all the difference.

These sessions are how we stay connected, stay curious, and keep moving forward as one team.

06/24/2025

Our growth is pushing us to expand the team!

We’re looking for a Level II Technician to help us continue delivering exceptional IT support, ensuring our clients' technology runs seamlessly while driving business value.

If you:

* Are aligned with our company values and take pride in delivering top-tier IT support

* Have a strong technical mindset and thrive on trouble-shooting and resolving complex issues

* Are proactive, detail-oriented, and efficient at managing multiple support tasks

* Enjoy interacting with both humans and AI, and know how to communicate clearly with both

* Are a quick learner who embraces leveraging technology to improve business processes

* Reside in the Buffalo-Niagara area and are looking to grow your technical career

Then let's talk.

The link to apply is in the comment section.

06/09/2025

Last week, Copeland’s Sarah attended IT Nation Secure in Orlando and came back with valuable insights. 🙌

The key message: AI is already here. Without clear guidelines and training, we’re not avoiding risk, we’re inviting it. ✅

Sarah likened it to teaching her daughter safe social media habits. We can’t shield people from tech, but we can equip them to use it wisely. 💻