Cove Central Communications

Cove Central Communications New England-based telecommunications provider for businesses. Flexible, cost-effective VoIP phone services; 3CX Platinum Reseller. Twitter:

05/02/2023

The Androscoggin River is still extremely high and raging after the heavy rains on Sunday night and Monday morning. đź’¦ This shot was taken at 1 PM today from the 250th Anniversary Park in downtown Brunswick.

03/08/2023

Small businesses face a multitude of challenges when it comes to sales and marketing. In the modern age, where customers have a myriad of choices at their fingertips, it can be challenging to cut through the noise and reach them effectively. However, integrating a VoIP phone system, such as Vodia or 3CX, with a CRM platform like HubSpot can help small businesses overcome these obstacles and stand out in the market. In this post, we'll explore the benefits of integrating HubSpot with your VoIP phone system.

Before we dive into the benefits, let's define what a VoIP phone system is. A VoIP (Voice over Internet Protocol) phone system is a technology that allows you to make and receive calls over the internet. Unlike traditional phone systems that rely on landlines, VoIP phone systems use your existing internet connection to transmit voice and data packets. This makes them cost-effective, easy to set up, and highly scalable.

HubSpot, on the other hand, is a powerful CRM (Customer Relationship Management) platform that helps businesses manage their sales, marketing, and customer service efforts. It provides a comprehensive suite of tools to help businesses automate their marketing campaigns, track leads, and engage with customers across multiple channels.

Integrating HubSpot with a VoIP phone system offers a range of benefits for small businesses, including:

Streamlining your sales process: Integrating your VoIP phone system with HubSpot can help you streamline your sales process by enabling you to make and receive calls directly from the HubSpot interface. This means that you can easily track all your customer interactions in one place and avoid the need to switch between multiple applications.

Automating your marketing campaigns: HubSpot offers powerful marketing automation capabilities that can help you automate your email campaigns, social media posts, and other marketing activities. By integrating your VoIP phone system with HubSpot, you can trigger marketing campaigns based on specific customer interactions, such as when a customer makes a purchase or requests a call back.

Improving your customer service: Integrating your VoIP phone system with HubSpot can help you provide better customer service by enabling you to track customer interactions in real-time. This means that you can respond to customer queries more quickly and effectively, which can help improve customer satisfaction and retention.

Tracking your performance: HubSpot provides powerful reporting and analytics capabilities that can help you track your sales and marketing performance. By integrating your VoIP phone system with HubSpot, you can gain valuable insights into the effectiveness of your marketing campaigns and sales efforts.

In conclusion, integrating your VoIP phone system with HubSpot can help small businesses streamline their sales process, automate their marketing campaigns, improve their customer service, and track their performance. By leveraging the power of these two technologies, small businesses can gain a competitive edge and stand out in the crowded market.

Cove Central Communications is in a unique position to help your business facilitate this integration. We are Premiere partners with Vodia and 3CX which provide VoIP phone systems, and are partnered with HubSpot for CRM Integration.

08/22/2022
Looks like our office might continue to look over this bridge a bit longer!
01/05/2022

Looks like our office might continue to look over this bridge a bit longer!

For Immediate Release

Friends of the Frank J. Wood Bridge WIN court battle!

(01/05/2022 Brunswick and Topsham Maine)

The United States Court of Appeals for the First Circuit in Boston issued a narrow ruling in favor of the Friends of the Frank J. Wood Bridge, the National Trust for Historic Preservation and the Historic Bridge Foundation, reprimanding the Federal Highway Administration for the made-up “service life costs” MDOT used in attempting to justify their plan to demolish the Frank J. Wood Bridge.

“We are ecstatic with the Court of Appeals’ ruling that the Maine Department of Transportation is not above the law,” said John Graham, from the Friends of the Frank J. Wood Bridge. “We want to thank our attorneys, our engineers, and the thousands of local residents who favor rehabilitating the bridge for their support though this five-and-a-half-year battle against bureaucratic arrogance and indifference to the law.”

Case background

At a public meeting in April 2016, MDOT announced the planned destruction of the Frank J. Wood Bridge, the community’s landmark, and an instantly recognizable symbol of Topsham
and Brunswick, ME. This announcement was made before undertaking the historic and environmental reviews required by law to reach such a decision. Residents who objected to this premature decision, many of them strangers at the time, met several days later to form Friends of the Frank J. Wood Bridge. Coming from all walks of life, ages, and political views, they banded together and took on the Goliath of MDOT, an agency so steeped in arrogance that it proceeded as if it were above the law.

The Friends joined in the review process for the project – spending hundreds of hours attending meetings, reviewing reports and materials, and ultimately hiring their own engineers and attorneys to try to compel MDOT to simply follow the law. Along the way, they were joined by the Historic Bridge Foundation, Maine Preservation, the National Trust for Historic Preservation, and adjacent property owner Waterfront Maine. The Friends are very grateful for the expertise and experience all these allies brought to the process.

From the beginning, the Friends pointed out that if the bridge was preservable, it should be rehabilitated as required by federal law. When MDOT’s engineers concluded the historic bridge could be rehabbed to safely serve another 75+ years, the only way MDOT could justify its destruction was to grossly inflate the long-term costs of maintenance for the historic bridge and grossly underestimate the construction costs and long-term cost of maintenance for the new bridge – supported by a made-up “service life cost” analysis that skewed the comparison of costs in favor of their preferred outcome.

The Friends argued that, in addition to issues with the long-term cost estimates, the $13 million cost estimate for the proposed new bridge (which was the reason it was selected) was understated by millions of dollars. MDOT’s latest budget for the project now demonstrates –that the new bridge will cost $21.9 million For just a fraction of that cost, the historic bridge can be rehabilitated.

In round one of our lawsuit, the judge at the Federal District Court in Portland acknowledged significant issues with MDOT’s cost estimates but then wrongly concluded that MDOT had the discretion to make the decision to go ahead with the new bridge anyway. This seriously missed the letter and intent of Section 4(f) of the Department of Transportation Act, so the Friends, the Trust, and the Foundation appealed to the First Circuit Court of Appeals in Boston. The three-judge panel has agreed that the agencies had artificially increased the cost differential between rehabilitating and replacing the bridge and rejected MDOT’s made up costing methodology.

Scott Hanson, a member of the Friends concluded: “The law is clear. The bridge is historic and must be preserved if it is prudent and feasible to do so. From the beginning it was clear MDOT had an agenda – building a new bridge. MDOT didn’t care that the modern concrete highway bridge’s design was completely unfitted to the location, connecting two historic districts, and would cover the natural waterfall where Native Americans fished for millennia, while also impacting the future ability to build a functional fish passage for endangered species at the adjacent dam. They apparently did not care what the law requires when a project impacts historic resources.

The Friends president John Graham stated: “MDOT has used their powerful propaganda machine to influence local officials and organizations and spew falsehoods and mischaracterizations to get their way, not caring how their lies split our community. The Court
has read the record and not the press releases and has vacated the agencies’ decision. We now call on MDOT to begin an honest and transparent review process. We ask Governor Mills to close the door on this shameful leftover episode from the previous administration and immediately order MDOT to hire an engineering firm with experience rehabilitating historic bridges to begin planning for the rehabilitation of the Frank J Wood Bridge. The actual numbers, appropriately discounted, make clear that without MDOT “cooking the books,” their case for demolition and new construction is weak. The choice is easy, rehab the Frank J. Wood Bridge now.”

Media Contact:

John Graham
Email:[email protected]
207-491

12/12/2021

A bunch of artists are opening their studios Sunday, Dec 12, from 12-4pm at the Fort Andross Mill in Brunswick, ME. I'll be one of them. Would love to see you all there

Feeling the love, but missing a newly hired tech in these photos.  Someday soon!
10/20/2021

Feeling the love, but missing a newly hired tech in these photos. Someday soon!

First trade show since Covid…
10/19/2021

First trade show since Covid…

Pre and Post-Covid, Vodia is more important than ever!
02/25/2021

Pre and Post-Covid, Vodia is more important than ever!

Wow-Gorham Savings Bank sent us locally-made holiday treats!  Thank you - they’re really good!!
12/24/2020

Wow-Gorham Savings Bank sent us locally-made holiday treats! Thank you - they’re really good!!

Address

Brunswick, ME
04011

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Alerts

Be the first to know and let us send you an email when Cove Central Communications posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Cove Central Communications:

Share