Bristol Tennessee Essential Services

Bristol Tennessee Essential Services Bristol Tennessee Essential Services (BTES) provides electric, Internet, telephone, and cable TV.

There’s nothing quite like summertime in Bristol! ☀️June is packed with opportunities to get out and enjoy all that make...
06/12/2026

There’s nothing quite like summertime in Bristol! ☀️

June is packed with opportunities to get out and enjoy all that makes our hometown special.

Want to know what’s happening around town? Be sure to tune in to BTES Power 7's Hometown Connection segment to learn more about our community!

A simple habit that can help you save energy this summer!Close blinds and curtains during the hottest part of the day to...
06/11/2026

A simple habit that can help you save energy this summer!

Close blinds and curtains during the hottest part of the day to keep heat out. Then, when temperatures cool down in the evening, open your windows to bring in fresh air.

Our partners have some ways to reduce your energy use when you're outside all day:• Unplug any unused devices—phantom ...
06/09/2026


Our partners have some ways to reduce your energy use when you're outside all day:

• Unplug any unused devices—phantom drain is real!
• Air-dry towels and swimsuits instead of tossing them in the dryer.
• Grill outside to keep the stove and oven from heating up the house.
• Pack a cooler with drinks and snacks to reduce trips inside and keep your refrigerator door closed more often.

Energy efficiency goes so much further than simple tips and tricks! Learn more at EnergyRight.com

It takes many different roles working together to keep BTES running smoothly. Meet Michael Meade, part of our Technical ...
06/08/2026

It takes many different roles working together to keep BTES running smoothly.

Meet Michael Meade, part of our Technical Operations and Purchasing Department. As our Storekeeper, he plays a key role tracking inventory and keeping our warehouse in order.

At BTES, we’re more than a utility provider; we’re your neighbors. Our team lives and works here, and we’re proud to bui...
06/05/2026

At BTES, we’re more than a utility provider; we’re your neighbors. Our team lives and works here, and we’re proud to build real relationships throughout the community we call home.

This month, we'll be sharing simple ways to save energy at home! With summer temperatures on the rise, now is a great ti...
06/04/2026

This month, we'll be sharing simple ways to save energy at home! With summer temperatures on the rise, now is a great time to focus on energy efficiency. Check out these quick tips and follow along all month for more energy-saving advice. ☀️

Utilize Vanilla Direct to pay your BTES bill with cash at participating retailers. Vanilla Direct lets you pay your bi...
06/02/2026


Utilize Vanilla Direct to pay your BTES bill with cash at participating retailers. Vanilla Direct lets you pay your bill with cash at locations with extended hours, such as Dollar General, and the payment applies to your account immediately! A $1.50 convenience fee will apply. The barcode is located on the back of your BTES bill.

Customers can also get their barcode in the BTES Engage app or online customer portal by selecting: Bill & Pay and then Pay by Cash

Visit https://pay.vanilladirect.com/pages/locations to find more participating Vanilla Direct locations!

Making payments through our mobile app, BTES Engage, is simple. Once you click the “Pay” button on the home screen, you’...
05/28/2026

Making payments through our mobile app, BTES Engage, is simple.
Once you click the “Pay” button on the home screen, you’ll be able to select your payment method and complete your payment in just a few steps.

For more information and help getting set up, visit BTES.net/Engage

Call 811 before you dig!811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 a ...
05/27/2026

Call 811 before you dig!

811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 a few business days before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line.

Hitting a buried line while digging can disrupt services, cost money to repair, or cause serious injury or death. Always contact 811, wait the required time, and ensure that all utilities have responded to your request before putting a shovel in the ground.

In observance of Memorial Day, BTES will be closed on Monday, May 25, as we remember and honor those who gave their live...
05/22/2026

In observance of Memorial Day, BTES will be closed on Monday, May 25, as we remember and honor those who gave their lives in service for our nation.

Address

2470 Volunteer Pkwy
Bristol, TN
37620

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

(423) 968-1526

Website

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