Network Consulting Services, Inc

06/04/2026

In this video, Jerry Hall demonstrates how to automatically create a Service Request from an incoming email using Advanced Email Monitoring in Ivanti Neurons for ITSM.

Learn how to configure email-driven service request creation by building a generic request offering, capturing the required Service Request and Fulfillment Plan values, creating custom fields and Quick Actions, configuring workflows, and setting up Advanced Email Monitoring to automate the entire process.

https://youtu.be/bcd1zwjkmdY

05/06/2026

In this video, Zac Boam walks through how to create and manage sub-accounts within the Imperva Cloud WAF console. Learn how sub-accounts can help organizations simplify application management, reduce complexity, and improve role-based access control for teams managing multiple web applications.

Welcome back to the Imperva Cloud WAF Basics series with NCSi and Imperva!In this video, Zac Boam walks through how to create and manage sub-accounts within ...

03/11/2026

In this quick tutorial, we show how to set up and view Advanced Email Monitor logs so you can see exactly which monitor item processed an incoming email.

You'll learn how to:

• Create a workspace for Activity History

• Configure a layout to display debug information

• Build a saved search for incoming email logs

• Identify which processor action handled the email

This is a simple but powerful way to debug email processing and verify your automation is working correctly.

In this video, we walk through how to configure a workspace and layout so you can easily view Advanced Email Monitor logs and debug incoming email processing...

03/06/2026

Now Hiring: Sales Support Administrative Assistant
We’re looking for a detail-oriented Sales Support Administrator to join our team! If you enjoy working with data, supporting sales teams, and keeping operations running smoothly, we’d love to hear from you.
Get more info at

01/27/2026

New Ivanti Neurons for ITSM Tip from NCSi

Learn how to create a dropdown of contacts based on a Contact Group with Thomas Adriaansen. This quick tutorial shows an easy way to limit dropdown selections—perfect for approvers, managers, and other targeted workflows.

In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) shows how to create a dropdown list of contacts bas...

01/20/2026

Ivanti ITSM + Neurons Platform Integration (OAuth 2.0 Setup Guide) | Step-by-Step Walkthrough

NCSi Pre-Sales Engineer Jaren Bracken walks you through the newly announced Ivanti ITSM and Neurons Platform integration, including the move to a more secure OAuth 2.0 connection.

You’ll learn how to quickly configure the Neurons Platform Integration inside your Ivanti ITSM tenant, where to generate the required credentials in Neurons, and how to validate the connection—without needing to open a support ticket.

In this video, NCSi Pre-Sales Engineer Jaren Bracken walks you through the newly announced Ivanti ITSM and Neurons Platform integration, including the move t...

01/15/2026

Learn how to create, customize, and apply security policies in the Imperva Cloud WAF with Zac Boam, Sales Engineer at Imperva. This NCSi training walks through default WAF policies, access control lists, and best practices for applying policies across your applications.
Watch now to take control of your WAF security configuration.

Welcome back to NCSi’s Cloud WAF Basics video series!In this session, Zac Boam, Sales Engineer at Imperva, walks you through how to create, customize, and ap...

12/18/2025

Onboarding APEX domains doesn’t have to be complicated.

Learn how to onboard APEX (root) domains via API in Imperva Cloud WAF with a step-by-step walkthrough from Zac Boam, Imperva Sales Engineer.

Welcome back to the Imperva Cloud WAF Basics video series from Network Consulting Services, Inc. (NCSi), your trusted Imperva partner.In this episode, Zac Bo...

12/18/2025

New Ivanti Neurons for ITSM Tutorial from NCSi

Learn how to How to Route Incidents to Teams Based on Category in Neurons for ITSM with Thomas Adriaansen.

This quick walkthrough shows how to reduce manual triage and ensure faster, more accurate incident assignment.

In this Ivanti Neurons for ITSM tutorial, Thomas Adriaansen from Network Consulting Services, Inc. (NCSi) demonstrates how to automatically route incidents t...

12/11/2025

New Video Alert!

In our latest Cloud WAF Basics session, Zac Boam, Sales Engineer at Imperva, breaks down the Imperva Security Assessment Report — your monthly health check for the Cloud Web Application Firewall (WAF).

Learn how to interpret your security score, review key sections like DNS, DDoS, WAF Settings, and Origin Access, and take action to strengthen your cloud defenses.

Watch now to ensure your Imperva Cloud WAF is fully optimized and secure!

Welcome to another episode in NCSi’s Cloud WAF Basics training series!In this session, Zac Boam, Sales Engineer at Imperva, walks you through the Imperva Sec...