06/04/2026
Three years into the AI boom, and most organizations still aren't seeing the impact in their numbers. Gallup's 2026 State of the Global Workplace may have just explained why. The report puts a number to something HR and L&D leaders have been feeling for a while.
→ Manager engagement worldwide has dropped to 22%. The "manager premium" that used to come with the role is gone — and the people responsible for activating every other investment are the most checked out.
→ When a manager actively supports AI, their team is 8.7x more likely to say it's transformed how work gets done. Fewer than 1 in 3 employees in AI-implementing organizations report getting that support.
→ In best-practice organizations, 79% of managers are engaged — nearly quadruple the global average. Those are also the organizations most likely to turn AI investments into actual returns.
Tools don't transform organizations. The people running the teams using them do. That's where the real ROI gets built.
If you're planning the next investment cycle, the question isn't what to buy. It's whether the managers in the middle are ready to lead what you've already deployed.