ET&T ET&T is the premier provider of voice, data, security, and IT solutions in the Lehigh Valley, PA.

ET&T’s goal is to provide our partners with predictable, business-focused, IT and communications services so they can focus on their core business. We are 100% committed to making sure business owners have the most reliable and professional IT service in Pennsylvania. Our team of talented IT professionals can recommend favorable solutions and mitigate your IT challenges. Highlights
53 years in ope

ration
Certified Woman Business Enterprise (WBE)
NJPAdvantage (National Joint Powers Alliance)
Certified Managed Services Professional Member

Comprehensive Service Offerings
N-Power IT Suite
Exclusive Mitel Gold Dealer
VMware Solutions Dealer
Wildix Partner

06/17/2026

There's a special kind of irony to the support team getting frustrated by... a support team 😡

Listen to this video message from ET&T's Director of Client Success about a recent experience with "AI-ified" vendor support and why, while ET&T is supporting clients in AI Agent deployments, you won't see our IT team replaced with AI anytime soon.

06/16/2026

We love keeping up with the latest perspectives and best practices when it comes to cybersecurity and data privacy. That's why this story on research by Rohan Grover at American University caught our attention.

Just because it seems like our personal data can be found everywhere, doesn't mean we should stop taking precautions to protect that data. In fact, those precautions are more important than ever.

Listen to the full episode from Marketplace Business News here: https://brnw.ch/21x3oqL 🎧

A lot can change in nearly 60 years.The logos got updated. The technology got smarter. The team got bigger. And some of ...
06/12/2026

A lot can change in nearly 60 years.

The logos got updated. The technology got smarter. The team got bigger. And some of the old office photos definitely belong in a time capsule!

But through every stage of growth, one thing has stayed consistent: ET&T’s commitment to helping businesses stay connected, supported, and safe and sound through changing technology.

From traditional phone systems to cloud communications, managed IT, cybersecurity, and AI, it’s been incredible to look back at how far ET&T has come and where the next generation is helping lead us next.

As a family-owned business right here in the Lehigh Valley, we’re grateful for the clients, partners, and community that have grown alongside us over the years.

If your company’s training process is still: “Just ask Mike when he gets back…”…it might be time for a better system.A l...
06/08/2026

If your company’s training process is still: “Just ask Mike when he gets back…”

…it might be time for a better system.

A lot of businesses still rely on tribal knowledge, where critical tasks live in someone’s memory rather than somewhere the whole team can access them.

Screen recording and guided capture tools make it simple to turn everyday workflows into easy step-by-step instructions. Because “the one person who knows how to do it” shouldn’t be your business strategy.

Learn more in ET&T’s IT Buyer’s Guide: https://brnw.ch/21x3ba5 🔗

Big news for our team and our community 🎉 We’re proud to share that Mike Bubernack and the ET&T team were recognized as ...
06/05/2026

Big news for our team and our community 🎉

We’re proud to share that Mike Bubernack and the ET&T team were recognized as the North America winner of the Wildix Wilma AI Contest for our implementation of "DelGOBot."

But what matters most isn’t the award, it’s what this solution is doing in the real world. DelGOBot was built to support a regional transit organization with high call volumes by relieving overwhelmed staff of routine tasks an AI voicebot can handle, such as scheduling rides or providing trip updates.

We get it, technology should make life easier, not harder. Seeing people confidently manage their day-to-day transportation with a simple voice interaction? That’s what this is all about.

Nearly 60 years in, we’re still focused on the same thing: helping our community stay connected, supported, and safe and sound. Learn more, here: https://brnw.ch/21x37XA 🔗

Behind every successful service call is a team that genuinely cares about getting the job done right.At ET&T, that means...
06/02/2026

Behind every successful service call is a team that genuinely cares about getting the job done right.

At ET&T, that means taking the time to troubleshoot issues, support your team, and ensure the technology you rely on works as it should. We get it, technology problems slow businesses down, and you deserve support that feels personal and reliable.

That commitment to service has kept ET&T going strong for nearly 60 years, and we’re grateful for every client and partner who continues to trust our team.

AI voice technology is changing the way businesses communicate, but simply adding a bot isn’t enough.Your customers stil...
05/27/2026

AI voice technology is changing the way businesses communicate, but simply adding a bot isn’t enough.

Your customers still expect fast, helpful, human-centered service and you shouldn’t have to guess whether those conversations are actually going well.

At ET&T, we believe businesses should be able to clearly see how AI conversations are performing so they can improve response times, reduce frustration, and better support both customers and staff.

If you’re exploring AI-powered communication tools for your business, let’s talk: https://brnw.ch/21x2RYa 🔗

ET&T was proud to be part of the Monroe County Transit Authority’s bus depot groundbreaking ceremony, an exciting step f...
05/21/2026

ET&T was proud to be part of the Monroe County Transit Authority’s bus depot groundbreaking ceremony, an exciting step forward for public transit right here in our region.

We’ve had the opportunity to work alongside community transit agencies across Pennsylvania, and we’ve seen firsthand how important these services are. They connect people to jobs, healthcare, and everyday life, keeping communities moving and growing.

Investments like this don’t just improve infrastructure; they create more access and opportunity for everyone.

Most businesses start by asking: What does a phone system cost?But the better question is: What is it costing you when i...
05/15/2026

Most businesses start by asking: What does a phone system cost?

But the better question is: What is it costing you when it doesn’t work well?

Missed calls. Long wait times. Customers who don’t get the answers they need. That’s where the conversation is shifting.

More businesses — especially in transportation, property management, and local government — are starting to rethink how calls are handled altogether. Not just upgrading systems, but using AI-powered tools to ensure every call is answered, routed, and handled efficiently.

Because the goal isn’t just to save money, it’s to stop losing opportunities in the first place.

If you’re exploring what this could look like for your business, this is a great place to start: https://brnw.ch/21x2wY9 🔗

Meetings shouldn’t create more confusion than clarity, yet many teams leave conversations unsure who owns what, what the...
05/11/2026

Meetings shouldn’t create more confusion than clarity, yet many teams leave conversations unsure who owns what, what the deadline is, or what decisions were actually made. A few days later, action items are buried in inboxes, and progress stalls while everyone tries to piece things back together.

With secure, AI-powered transcription and note-capture tools, meetings can automatically generate summaries. When used thoughtfully and securely, AI becomes a productivity tool that supports accountability and follow-through.

If your team is looking to turn meetings into measurable progress, ET&T can help you implement tools that fit your current workflow. Learn more practical tech wins in our e-book: https://brnw.ch/21x2o6a 🔗

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2360 Avenue A
Bethlehem, PA
18017

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Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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