CSS Integration & Communications

10/04/2021

Here is a good technical article on what transpired today, it doesn't explain why.. that will come out in a few days maybe.. but it is a good overview. They were completely gone, no record of any of their stuff existed. For us it was a busy day, we received a record number of calls, and a lot of people reset their modems to factory defaults etc.. so we've been busy and are still catching up...

Today at 1651 UTC, we opened an internal incident entitled "Facebook DNS lookup returning SERVFAIL" because we were worried that something was wrong with our DNS resolver 1.1.1.1. But as we were about to post on our public status page we realized something else more serious was going on.

11/28/2018

Recently we have received a large number of calls regarding Internet problems as reported by customers. The customer loses the internet every 15 minutes to an hour and must repower to get back online. We have identified this specifically with customers using their own wifi routers, and in most case specifically Netgear and Netgear Nighthawk routers. There is a global cyber attack against these internet routers which infects the units and causes havoc. The malware is called VPNFilter. The only fix is to update to the latest version of the firmware, and reset the unit to factory defaults then set the unit up from scratch. This works in most cases however in some the router is not repairable. In addition the newer routers use a new protocol named AC and runs in the 5ghz band. Wireless access hangs and drops using this new protocol, we suggest always choose the 2Ghz version, typically they set up the wireless SSID”s like “Netgear” and “Netgear5”, forget the 5ghz (5) version and choose the 2 ghz.

We take a look at VPNFilter malware, which is still out there and causing trouble for certain models of routers worldwide. What is it? And is your device on the list? Read on.

06/09/2018

Underground utilities are prohibitively expensive and limit your options.

https://www.popsci.com/why-dont-we-put-power-lines-underground?CMPID=ene060918 -5

02/14/2018

We fully support Lydia Place's efforts to end homelessness

A special message from our evening's sponsors.

12/31/2017

We will never prioritize traffic over another site.

A new way to connect had swept across America. People could share information, as well as move and sell goods, at a new, unprecedented pace....

12/13/2017

Please educate yourself on net neutrality we do not want to loose the advances we have made to corporate greed

05/03/2017

WARNING WARNING do not click on google doc links. If someone invites you to edit a document, go directly to google drive ( drive dot google dot com ) and click on shared with me to access your documents. If you do click it it will add an app to your google drive and allow access to all of your documents.

https://www.theverge.com/2017/5/3/15534768/google-docs-phishing-attack-share-this-document-with-you-spam

Don’t click that link!

04/08/2017

Slow Internet? Check your DNS settings, make sure you are not using Google DNS servers, they are having lots of issues lately and make it look like the Internet is slow. Set your network adapters to inherit DNS from the router. If you are using 8.8.8.8 that is a problem.

02/13/2017

We are proud to support Lydia Place

02/07/2016

An amazing event put on by so many volunteers and sponsors. Thank you.