Fordair Wireless

Fordair Wireless Service information and network status updates regarding Fordair Wireless in Coulee City and Almira,

Just FYI: Do NOT press the “reset” button on your router in an attempt to restart it, that erases the programming and se...
05/31/2026

Just FYI: Do NOT press the “reset” button on your router in an attempt to restart it, that erases the programming and sets it back to factory defaults. If you are having trouble with a router, unplug the power cable for 5-10 seconds to give it a reboot.

If you are a wireless internet customer, unplug the power injector at the same time as the router, this will reboot the radio outside as well. The attached picture is what the power injector looks like. Make sure not to unplug the network cables, as plugging them into the wrong port can potentially damage equipment.

05/31/2026

All service should now be restored, the PUD did advise that they may need to cut fiber lines to do repairs in the near future, but will try to notify beforehand. Thank you for your patience and feel free to reach out if you are still experiencing service interruption.

Latest update from the PUD below, no ETA yet. One of the impacted area contains the uplink equipment so until that is r...
05/29/2026

Latest update from the PUD below, no ETA yet. One of the impacted area contains the uplink equipment so until that is repaired, service will be down.

Good afternoon,

As you are probably aware, there are still many spots in the county where power is still down. As a result, there are still areas where gateways are down on homes, and a couple of instances where a hubs have depleted their back up battery power and have gone down. Generators have been deployed to hubs that were deemed critical to supporting public safety.

Yet to be determined is the extent of damage to physical fiber lines across the county. This too will continue to evolve, and there may be instances where fiber needs to be cut to facilitate power line or other fiber repairs. Whenever possible, we will inform before cutting.

The attached picture represents the density of affected hubs by service area. Hopefully this provides perspective on the effect of the weather event while giving a sneak peak of things to come.

More updates will be provided as information becomes available.

Thanks,

Jeff Jones
Fiber Optic Network Administrator
Grant PUD

05/29/2026

Grant PUD Power Outage Update
We still have about 2,500 customer meters without power. We've updated our outage map at grantpud....
https://evb.gg/n

Grant PUD Outage Update
As of 7 a.m., we still have outages in several areas of the county. We just recently added Coulee City t...
https://evb.gg/n

02/19/2026

Grant County fiber outage update: NoaNet is having power issues at their data center and are currently working on it but do not have an ETA

NoaNet is the upstream internet backbone provider, therefore multiple providers are impacted.

12/18/2025

Update from Avista impacting Almira

https://outagemap.myavista.com

Outage Information
Start Time
Dec 17, 2025 at 10:30 AM
Crew Status
Pending Crew Assignment
Estimated Time of Restoration
Dec 19, 2025 at 5:00 AM
Customers Affected
5
Cause
Weather
Info Updated
Dec 17, 2025 at 11:47 AM
Comments
Assessment is complete. Our goal is to restore power on or before the time provided. Updates to the estimated restoration time may occur once a crew is onsite. Thank you for your patience.

12/17/2025

Almira ETA: tomorrow (Thursday Dec 18) a.m.

Avista crews are requesting additional crews but power to the fiber uplink at the new water tower will not be restored until tomorrow morning most likely. I will provide any updates if/when I receive them. Thank you and stay safe.

04/02/2025

PUD Maintenance Rescheduled

Maintenance Email Notification

Start Time: 4/10/2025 12:00:00 AM
End Time: 4/10/2025 6:00:00 AM

Duration of Maintenance-
Hours: 6
Minutes: 0

Duration of Outage-
Hours: 6
Minutes: 0

Services Affected: All Services

Device: hub114, hub209, hub094, hub095, hub112, hub230, hub231, hub229, hub082, hub083, hub084, hub085, hub086, hub087, hub093,

Hub Area: Wilson Creek
Stratford Rd & Rd 16 NE,
Hartline - Range Road & Lenard Street, Coulee City - On McEntee between Washington & Locust, Coulee City/Wilson Creek - Rd 30 NE and Rd Q NE, Park Lake Rd NE, Electric City - Banks Lake, Palisades Rd NE, Grand Coulee - Electric City - Grand Ave & Hillcrest, Electric City

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

Duration: 6 hours
During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance.

We understand the impact this may have on your operations and apologize for any inconvenience caused. Our team is working diligently to minimize the downtime and complete the necessary repairs as quickly as possible.

Should you have any questions or concerns regarding this maintenance, please do not hesitate to contact Terence Johnson at 509-989-9174 or Troy Holt at 801-850-8844. We are here to address any queries you may have and provide any necessary assistance.

We appreciate your understanding and cooperation during this maintenance period. We strive to deliver reliable services and are committed to ensuring a seamless experience for our valued customers.

Thank you for your continued support.

Other Impacted Devices: SONET from SOA-COU-GRC

All Cell Towers from Soap Lake to Grand Coulee, Tmobile ELAN 3028 ATT ELAN 3014 Grand Coulee Schools ELAN3059

COU-ZIPP-DIST1(Hub094,95,112,230,229,BL1,PL1, Tmobile Cell Tower ELAN3028, ATT Cell Tower ELAN3014, FORDAIR Service Provider)
GRC-ZIPP-DIST1(Hub82,83,84,85,86,87,93: Lone Wolf Verizon Cell Tower 3012, Grand Coulee Schools ELAN3059,

Substations:
Grand Coulee Sub (SONET)
Coulee City Sub (SONET)

AMI Meters AP29,AP12, AP33, AP35


Notes: This maintenance is back on, is recheduled for Wednesday Night Thursday Morning 12:00am to 6:00am

04/01/2025

Grant PUD Fiber Maintenance Notification

Maintenance Email Notification

Start Time: 4/10/2025 12:00:00 AM
End Time: 4/10/2025 6:00:00 AM

Duration of Maintenance-
Hours: 6
Minutes: 0

Duration of Outage-
Hours: 6
Minutes: 0

Services Affected: All Services

Device: hub114, hub209, hub094, hub095, hub112, hub230, hub231, hub229, hub082, hub083, hub084, hub085, hub086, hub087, hub093,

Hub Area: Wilson Creek
Stratford Rd & Rd 16 NE,
Hartline - Range Road & Lenard Street,
Coulee City - On McEntee between Washington & Locust,
Coulee City/Wilson Creek - Rd 30 NE and Rd Q NE,
Park Lake Rd NE,
Electric City - Banks Lake,
Palisades Rd NE,
Grand Coulee -
Electric City - Grand Ave & Hillcrest,
Electric City

Work Summary: We would like to inform you about an Emergency maintenance activity that will affect the fiber services in Stratford, Wilson Creek, Coulee City, Blue Lake, Parklake and Grand Coulee/Electric City. This maintenance is necessary to reroute the fiber cables onto new transmission structures on the east side of Stratford Road.

Duration: 6 hours
During this maintenance, all systems operating on the fiber will experience service disruptions. It is important to note that all systems will loose connectivity through out the maintenance

Address

37605 Western Avenue NE
Banks Lake South, WA
99115

Telephone

(509) 681-1340

Website

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