CharTec®

CharTec® Helping MSPs close more deals, grow faster, and sell smarter. CharTec trains, equips, and supports IT providers with the tools and confidence to scale.

Join the #1 sales training platform built for MSP success. CharTec was born out of a desire to help Managed Service Providers learn how to succeed in the IT management business. We teach MSPs the most up-to-date techniques in sales, marketing, operations, finance, and human resources based on our own experience running ARRC Technology, a full-service Managed Services Provider. We also conduct extensive research and testing before recommending the software and hardware we use. Let us help your MSP expand and expand rapidly with our solutions and processes. CharTec's Academy, our quarterly training event where we teach every aspect of operating MSPs, is the largest MSP Training Facility in North America. If you're a CharTec Member, you can take advantage of these events for free and meet other MSP owners. If you're not closing deals, sign up for our MSP Sales Training Lab. We're known for it. To assist you with marketing your MSP, we provide a Premium Marketing Membership. For more information about our Managed IT Services training and C.O.R.E., please visit our website at http://www.core.com. And have fun while you're doing it! Because we care about your success, we're here to assist you.

10/05/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

Your prospects don’t want another list of tools, features, and acronyms. They want to know how their business gets better.

In the final video of our Question Based Selling series, learn how to build a value proposition around real business outcomes, address buyer skepticism, and differentiate your MSP without attacking the competition.

Stop selling features. Start solving problems.

09/30/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

Your prospect admits there’s a problem, but still does nothing. Why?

Because identifying the issue isn’t enough. You have to make the business impact impossible to ignore.

Learn how to move from status to issue, uncover the real implications, and create urgency without manufacturing fear or rushing into a pitch.

Make it matter.

09/28/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

How do you prove you’re an MSP expert without giving prospects another tired “trust us, we’re experts” sales pitch?

You ask the questions an expert would know to ask.

Discover how diagnostic questions build credibility, uncover meaningful details, and turn a guarded prospect into a real business conversation.

09/23/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

Why are prospects ignoring your calls even when you have something valuable to offer?

Because information alone does not create interest. Curiosity does.

Learn five practical strategies for creating curiosity, earning attention, and making MSP prospects actually want to continue the conversation.

09/21/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

Your MSP sales pitch might be the exact reason prospects keep saying, “Let me think about it.”

Discover why pitching your solution too early kills deals and how leading with the right questions creates curiosity, credibility, and real buying momentum.

Stop pitching. Start selling.

09/17/2026

Register for CharTec Academy: https://chartec.net/pages/academy?utm_source=Facebook&utm_medium=Social+media
Schedule a Success Call with us: https://chartec.timezest.com/membership-sales/success-call?utm_source=Facebook&utm_medium=Social+media

NEW COURSE IN C.O.R.E. - PROJECT ONBOARDING
Winning the client is only the beginning. Our new Project Onboarding course gives MSPs a proven framework for turning every signed agreement into an exceptional client experience, from the sales handoff through successful project completion. Learn how to eliminate common onboarding mistakes, improve communication, deliver on every promise, and make new clients confident they chose the right MSP from day one.

Happy Birthday to our CEO, Founder and Captain, Alex Rogers! 🎉Whether he’s at the helm of Right Rigger or leading ARRC T...
09/09/2026

Happy Birthday to our CEO, Founder and Captain, Alex Rogers! 🎉

Whether he’s at the helm of Right Rigger or leading ARRC Technology and CharTec, Alex has never been one to sit still.

He charts the course, builds great teams and keeps pushing forward, even when life decides to throw a few unexpected waves his way.

Today, Alex is recovering from another surgery. Our prayers are with him, and we’re very grateful to say he’s recovering well.

Anyone who knows Alex knows he’s a fighter. He fights for his people, his companies and this industry. And apparently, it’s going to take a lot more than another surgery to keep this captain down.

Happy Birthday, Alex.

Keep charting the course. On the water. In business. In life. ⚓

From all of us at ARRC Technology and CharTec, we’re proud to have you at the helm.

09/03/2026

What if your biggest competitor said:

Come inside. Ask us anything. We’ll show you how we do it.

That’s basically what I’m doing.

Sales. Marketing. NOC. Help Desk. Finance. Operations. The stuff we’ve figured out and the stuff we screwed up along the way.

Nothing is off limits.

Hell, maybe you’ll teach us something.

October 7–8 | Bakersfield, CA

Come see how another MSP actually runs.

Sign up for CharTec Academy → https://chartec.net/pages/academy-experience

Address

1600 Mill Rock Way
Bakersfield, CA
93311

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18665442772

Website

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