THEITMGR

03/08/2023

Any idea what it takes to put together an IT package for an event like this? We do. As us about our diverse business packages that allow you to put your best foot forward and maybe even put on a show.

02/08/2023

This is what we call perfection in the IT field. Love these RJ45 CAT6 jacks.

02/04/2023

Working on cabling a local veterinarian clinic for their new remodel.

01/04/2023

So many businesses the world over are becoming ever more reliant on their IT infrastructure to facilitate the swathes of employees working on computers remotely and in the office where necessary thanks to the way the Covid-19 pandemic has changed working practice in myriad sectors. This means that monitoring the fidelity and security of systems has becoming even more complex as businesses strive to ensure that all computers and networks remain in optimum working condition with access to servers 24 hours a day. This has shone an even stronger light on the importance of having a dedicated IT Support Company for your business that you can trust to respond quickly when necessary and that understands the unique requirements of your specific business.

It is an unfortunate truth that there are some IT Support Companies out there that are not as reliable as others and will not necessarily have you covered in your time of need, or have the right systems or expertise for your business. Luckily, if you follow these tips you should be well positioned to make an informed choice.

1) Check for testimonials/feedback

The experience other customers have had with an IT Support Company speaks volumes. Take time to read reviews online and if you can’t find any that should ring alarm bells.

2) Pick up the phone

There is arguably no better way of getting a handle on a company than by picking up the phone and giving them a ring. Do you get a real person? Can you speak with someone with expertise? Do you get a good feeling from the people you speak with? All of these are the kinds of questions you should be asking.

3) Be wary of lengthy contracts

These days no IT Support Company should have mandatory long contracts. Especially considering the pandemic, you do not want a lengthy fixed contract. Most reputable companies should offer rolling contracts or sensible break clauses.

4) Beware the brand commission companies

If your IT Support Company insists on replacing your computers with another specific brand then that likely means they are working for that brand on a commission basis and are likely not recommending the change for any reason other than their own financial gain.

5) Do they have experience in your sector?

Knowing that your IT Support Company is well versed in the specific issues that can affect businesses in your sector can be incredibly reassuring and result in better service.

6) Support your local IT Support Company

Yes, there’s a degree of philanthropy here, but there is actually a very measurable benefit to going local. Speed of response. The nearer the engineer, the quicker the potential response

7) Request the certificates

It never hurts to make sure they are as qualified as they say they are. Ask to see their certificates and other proof of qualifications.

😎 Strive for full coverage

You need to make sure you ascertain exactly what is covered in your contract / agreement. The last thing you want is any nasty add-ons.

9) Will you get a dedicated engineer?

The personal touch and reassurance of knowing the person in charge of your account is priceless. You can build rapport and the engineer will get to know your system.

10) Guaranteed response times

Finally, and arguably most importantly you should establish some sort of guaranteed response time that works for you.

So many businesses the world over are becoming ever more reliant on their IT infrastructure to facilitate the swathes of employees working on computers remotely and in the office where necessary thanks to the way the Covid-19 pandemic has changed working practice in myriad sectors. This means that m...

01/02/2023

In today's fast-paced and constantly evolving business landscape, having a quality managed service provider (MSP) is more important than ever. MSPs are third-party companies that offer a range of IT and technical support services to businesses, helping them to manage and maintain their networks, systems, and applications.

There are several key benefits to having a quality MSP on board, including:

1) Improved efficiency and productivity: By outsourcing your IT support to an MSP, you free up your in-house team to focus on core business tasks and projects. This can result in improved efficiency and productivity as your team is able to work more efficiently and effectively.

2) Cost-effectiveness: Hiring a full-time IT team can be expensive, especially for smaller businesses. By partnering with an MSP, you can access the same level of expertise and support at a fraction of the cost. This can help to reduce your overall IT expenditure and improve your bottom line.

3) Proactive support: Quality MSPs are proactive in their approach to IT support, regularly monitoring and maintaining your systems to ensure they are running smoothly and efficiently. This can help to prevent issues from arising in the first place, saving you time and money.

4) Expertise: MSPs have a wealth of knowledge and experience in IT and technical support, allowing them to provide expert advice and guidance on a range of issues. This can be especially useful for businesses that may not have the resources or expertise to handle certain IT tasks in-house.

5) Scalability: As your business grows and evolves, your IT needs are likely to change. A quality MSP can help you to scale your IT infrastructure and support in line with your business needs, ensuring you have the resources you need to succeed.

In conclusion, having a quality managed service provider can bring a range of benefits to your business, from improved efficiency and productivity to cost-effectiveness and expert guidance. By partnering with an MSP, you can ensure that your IT systems and networks are well-maintained and running smoothly, allowing you to focus on your core business tasks and goals.

In today's fast-paced and constantly evolving business landscape, having a quality managed service provider (MSP) is more important than ever. MSPs are third-party companies that offer a range of IT and technical support services to businesses, helping them to manage and maintain their networks, sys...