09/17/2026
Facebook
π¨ "The pop-up won't close and my computer is beeping."
We get this call constantly. A warning takes over the whole screen, sometimes with an alarm sound, and it tells you to call a phone number. The window won't close no matter what you click.
Two things we'd tell you right now:
Don't call the number on the screen.
Don't let anyone you don't already know connect to your computer over the internet.
Whatever that message says, it isn't telling you what's actually on your computer. The only way to know is to scan it, and that's what we do when you bring it in. π»
Same goes for the slower version of this: ads on sites that never had ads, tabs opening on their own, alerts popping up even with the browser closed.
Already called the number or already let someone in? Tell us. It happens to careful, smart people every week, and it just changes what we check.
π 37321 Detroit Rd, Avon, OH 44011
π 440-937-8865
π Mon-Fri 10 AM to 6 PM, no appointment needed
Serving Avon, Avon Lake, Westlake, Bay Village, North Ridgeville, Sheffield, Elyria and surrounding areas.