MacPlus, LLC

MacPlus, LLC Austin-based Apple consulting firm since '04. Nationwide & local support for home/business clients. Experts in troubleshooting, networks, POS, & more.

Apple Certified Technical Coordinator
Apple Certified Help Desk Specialist
Apple Certified Support Professional

After 14 years with MacPlus, Erik Gomez recently had to make the incredibly difficult decision to step away from his rol...
05/06/2026

After 14 years with MacPlus, Erik Gomez recently had to make the incredibly difficult decision to step away from his role due to serious health challenges. Erik is very much still with us, and we wanted to make sure his departure did not go unnoticed — because believe us, many of you, along with us, have noticed his absence.

Over the years, Erik brought a depth of knowledge and loyalty to MacPlus that was truly hard to match — the kind of person who knew the answer before you finished asking the question, who could make you laugh at just the right moment, and whose knowledge of clients and systems only comes with putting years of loyal work in. If you worked with him or crossed paths with him, you know exactly what we mean.

Many of you have asked how you can help, so we have set up a GoFundMe. The link will give you some background on what has been going on for him since March of 2025. If Erik has ever come through for you, this is your chance to come through for him.

Many of you know Erik as someone who showed up — for clients, for colleagues, f… Becky Shaheen needs your support for Support Erik's Recovery and Medical Care

🎉 Celebrating 5 Years! 🎉A huge shoutout to Kevan for reaching his 5-year anniversary with MacPlus! 🚀 His go-getter minds...
03/17/2025

🎉 Celebrating 5 Years! 🎉

A huge shoutout to Kevan for reaching his 5-year anniversary with MacPlus! 🚀 His go-getter mindset and positive attitude make him an invaluable part of our team.

We’re grateful for all you do, Kevan! Here’s to many more years of success together! 👏👏

Exploring new places? Use your Apple Watch to discover nearby restaurants, hiking trails, coffee shops, and more!     So...
07/15/2024

Exploring new places? Use your Apple Watch to discover nearby restaurants, hiking trails, coffee shops, and more!

Source: Apple Tips App

📣   unveiled exciting updates for visionOS 2, iOS 18, watchOS 11, iPadOS 18, and macOS Sequoia, plus the introduction of...
06/11/2024

📣 unveiled exciting updates for visionOS 2, iOS 18, watchOS 11, iPadOS 18, and macOS Sequoia, plus the introduction of Apple Intelligence! 🚀

04/18/2024

Restore your recently deleted photos quickly and effortlessly!

Source: Apple

MacPlus has spent many years serving a large client base as an Apple Certified Support Professional. With an array of cr...
04/16/2024

MacPlus has spent many years serving a large client base as an Apple Certified Support Professional.

With an array of credentials, including Apple Certified Support Professional, Google Apps Deployment Services Specialist, Engineering Cisco Meraki Solutions 1, Jamf Certified Associate, and Ubiquiti UniFi Network Specialist, MacPlus is prepared to meet your day-to-day support needs — from account management to home/business AV.

We also collaborate with top-tier vendors and facilitate those connections for our clients when expertise beyond our own is needed.

Contact our dedicated support team at [email protected], and allow us to uncover the solutions you've been seeking.

🎉 Join us in celebrating Erik Gomez as he steps into his new role as Senior Manager of Support! 🎉 With today marking 12 ...
04/15/2024

🎉 Join us in celebrating Erik Gomez as he steps into his new role as Senior Manager of Support! 🎉

With today marking 12 years 🎂, Erik's expert knowledge and dedication have been invaluable to MacPlus. We're beyond excited to see him hit the ground running in this new chapter!

While he's taking on new responsibilities, Erik's commitment to our clients remains unwavering—he'll still be out there in the field, making magic happen. 🌟

Join us in extending congratulations to Erik on his new role!

Today, MacPlus celebrates 20 years! The first image below pays homage to our original business name, MAChanics, which la...
04/10/2024

Today, MacPlus celebrates 20 years! The first image below pays homage to our original business name, MAChanics, which laid the foundation for this incredible journey.

Let’s take a trip down memory lane:
Before MacPlus, Eric excelled in tech support at Apple. On Jan 12, 2003, he emailed Steve Jobs, sharing his decision to pursue a business degree. To Eric’s surprise, Steve replied the same day, offering encouragement: “I’m sure you’ll meet some colorful characters there and learn a lot, so you’ll be even more valuable to Apple if and when you return.”
With Steve’s blessing, Eric embarked on his journey. After completing his degree, he faced a choice: continue his own business or return to Apple. 20 years later, here we stand, a team of 6 with loyal clients from the start.

With that, a huge thanks is owed to our clients, partners, and team for this milestone! Your support fuels our success.

Here’s to many more years! Thanks for continuing this journey with us.

PS: Take a look at some of the products and software Eric would have supported back in 2004. iOS hadn’t been introduced yet; that wouldn’t happen until 2007 with the release of the iPhone. Mac OS X served as the operating system for Apple computers. Some notable features included iMix, party shuffle, AirTunes, and the ability to copy photos to iPod Photos. Additionally, the iLife ‘04 suite, which included music software GarageBand, was unveiled by Steve Jobs at Macworld 2004, with then 27-year-old John Mayer giving a demo.

04/04/2024

Rename your iPhone to make it easier to identify.

Source: Apple

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Austin, TX
78704

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