rater8

08/17/2026

For over 70 years, OSMS - Orthopedic & Sports Medicine Specialists, a 54-provider group, has built a reputation as one of Wisconsin's most trusted names in orthopedic care.

But standing out in a crowded, increasingly digital market takes more than decades of good care. It takes visibility.✨🔍

That's where rater8 came in.

Through automated patient feedback and strategic review management, OSMS generated 7,520 new reviews in their first year, a 5,389% increase that pushed their star rating up across every major platform, boosting their visibility in local and AI-generated search results. 🤝

Visit the rater8 blog to read the full success story:
https://hubs.li/Q04tbN_L0.

See how OSMS grew reviews by 5,389%, achieved a 4.88-star rating, and used patient feedback to drive operational improvements and growth.

08/13/2026

Say hello to our August employee spotlight, Joseph Gause, one of rater8’s stellar Sales Development Representatives! 👋

After 10 months at rater8, Joseph says his favorite part of the job is working in an industry dedicated to healthcare alongside colleagues he genuinely enjoys collaborating with.

Outside of work, he loves spending time with his wife and family, working out, running 5Ks, watching sports, playing video games, and vacationing on cruises. 🏈🎮🚢

Say hey to Joseph in the comments below!

08/10/2026

AI tools like ChatGPT are helping patients choose providers, but they aren’t always getting the details right. 🫣✨

rater8’s 2026 Patient Choice Report found that 66% of patients who used AI to research a provider received incorrect information, and 60% trusted it without verifying.

That means one wrong address, missing office hours, or an outdated phone number could be enough to send a patient looking elsewhere.

See what patients are finding, trusting, and acting on in the full report:
https://hubs.li/Q04spsrv0.

08/05/2026

We’re excited to be part of Health Performance Specialists’ upcoming Vein Practice Growth Summit in Clearwater Beach!

Designed specifically for independent vein practice owners, this two-day event will bring together industry leaders, experts, and partners to share practical strategies for growing stronger, more sustainable practices.

We look forward to connecting with the vein care community in Clearwater Beach!

Sign up today!
https://hubs.li/Q04rF2p10

08/03/2026

Please join us in welcoming our newest hires! 👋

Taylor Martino joins the team as an Enterprise Sales Account Executive, bringing more than 15 years of Healthcare IT sales experience. Taylor earned his M.S. in Environmental Studies and B.S. in Anthropology from the College of Charleston and is based in Weddington, NC. Outside of work, he enjoys spending time with family, playing golf, cooking, and making music. ⛳🍳🎶

Matt Reitz joins rater8 as our Senior Demand Generation Marketer. Matt brings more than 10 years of digital marketing experience, including 5 years focused on demand generation for health-tech SaaS companies. Matt earned his B.S. in Psychology from the University of Georgia and is based in Seattle, WA. Outside of work, he enjoys reading sci-fi, playing piano, and cheering on the Georgia Bulldogs. 📖🎹🏈

Diva Neims joins the team as our Senior People Business Partner. Diva brings 20 years of progressive HR experience supporting high-growth, performance-driven tech organizations. She has partnered with leaders at every level to align people strategy with business goals, guide teams through change, and build engaged, high-performing teams. Diva earned her B.A. in Psychology from the University of Illinois and is based in Chicago, IL. Outside of work, she enjoys reading, exploring Chicago’s food scene, and spending time with family. 📚🍽️🏙️

We’re excited to welcome Taylor, Matt, and Diva to the rater8 team, where our Great Place To Work™ certification reflects our commitment to fostering an exceptional workplace.

07/30/2026

Your online reputation is more than your reviews.

It’s also whether patients can find the right provider, call the right number, and arrive at the right location when they’re ready to schedule care.

Accurate listings help search engines and AI tools verify your practice and confidently recommend it to patients.

When your name, address, phone number, specialty, or office details conflict across the web, your visibility can suffer, and patients may end up in the wrong place.

rater8 Listings Management keeps every provider and location accurate across more than 60 directories, including Google, Apple, Bing, WebMD, and Vitals.

Visit the rater8 blog to learn how accurate listings strengthen online visibility and simplify the patient search journey:

Learn how healthcare listings management improves online visibility, supports AI and local search, and helps patients find accurate provider information.

07/28/2026

With 18 providers, SMOC - Sports Medicine & Orthopaedic Center is using raVE, the rater8 Visibility Engine, to help patients feel heard while strengthening their group's online reputation. ⭐

By replacing manual review collection with automated SMS and email requests, SMOC grew patient reviews by 1,020% in just one year and gave providers a clearer view into what patients are saying about their care.

Because when patients have an easy way to share their experiences, practices gain the feedback they need to build trust, improve visibility, and keep getting better.

Join our growing community of practices across 80+ specialties and see what rater8 can do for your online reputation.

Visit the link below to learn more.
https://hubs.li/Q04pbDq00

07/27/2026

Community Health Centers - CHC has been serving its community for nearly 50 years, with 178 providers across 36 locations delivering essential care every day.

But their online reputation told a different story.

With raVE, the rater8 Visibility Engine, CHCCC transformed how their care shows up online, increasing review volume by 3,985%, improving their overall rating from 3.0 to 4.8+, and driving significantly more patient engagement through search. 📈

“The beautiful thing about raVE is that it’s a solution that manages itself and allows you to make decisions that are informed,” said Victoria Wood, Chief Experience Officer. “I'm extremely thankful for raVE and what it's been able to do for our care teams and our patients.”

Now, their reputation reflects the quality of care they’ve delivered all along.

Read the full story on the rater8 blog.
https://rater8.com/blog/community-health-centers-of-the-central-coast/

07/24/2026

We’re excited to be part of Health Performance Specialists’ upcoming Vein Practice Growth Summit in Clearwater Beach!

Designed specifically for independent vein practice owners, this two-day event will bring together industry leaders, experts, and partners to share practical strategies for growing stronger, more sustainable practices.

We look forward to connecting with the vein care community in Clearwater Beach!

Sign up today!
https://hubs.li/Q04qxWNv0

07/22/2026

Most practices collect patient feedback. Far fewer act on it.

"We've had comments about uncomfortable chairs in our infusion center. So we got new chairs," said Darin Schumacher, Director of Marketing & Business Development at OSMS - Orthopedic & Sports Medicine Specialists.

It sounds simple — because it is! The practices getting the most out of patient feedback aren't running massive overhauls. They're finding the small, fixable things patients keep mentioning and fixing them.

Sometimes feedback points to something bigger. At Gonzaba Medical Group, patient comments kept flagging the same transportation issue. Amanda Lin Salazar, Patient Experience Supervisor, explained: "We noticed complaints about waiting for insurance-contracted vehicles, leading to missed appointments." The practice responded by partnering with Uber Health for their managed care population.

New chairs. A transportation partnership. Two different problems, solved the same way: by listening first.

Visit the rater8 blog to learn how leading practices turn patient feedback into smarter decisions.

Most practices collect patient feedback, but far fewer use it. Check out these four patient feedback best practices from leading healthcare organizations.