Khoros

Khoros, part of IgniteTech Inc., delivers AI-powered enterprise software for customer engagement in the AI Answer Engine Era.

A leader in online communities and digital customer engagement software.

06/19/2026

Enterprise community leaders are fighting three recurring battles. Members going quiet. Generic AI that doesn't understand the community's context. Workflow automation with no audit trail when leadership asks what happened.

Aurora AI's three layers exist because each one closes one of those gaps. The Human Engine keeps contributors active. The Intelligence Layer learns from your data. The Action Layer is deterministic and fully auditable.

https://hubs.li/Q04m22vK0

06/17/2026

A member who has earned every badge has nowhere left to go. A member who can see they're two contributions away from the next tier has a reason to come back tomorrow.

That's the psychology of the progress loop, and it's what Antonios Meimaris and Vellanki Sriharsha will dig into at London Community Week 2026.

Game designers have built entire genres around near-completion. Community design has barely touched it.

"Level Up or Log Off: Why Members Leave When They Stop Growing."
🗓️ July 9 | 11:40 AM
📍 Big Penny Social, London

06/15/2026

Just as dawn signals the start of something new, Aurora AI gives enterprise community a fresh architectural foundation. An AI-native platform that turns peer knowledge into cited answers, member engagement into retention, and every interaction into measurable outcomes.

https://hubs.li/Q04lqhlY0

06/12/2026

Six AI features work across Iris® AI, from the moment a message arrives to the moment a response is sent.

The thread connecting all six: AI is built into the way the work happens, not added as a feature on a settings page. Every step of the brand care workflow gets faster, and every decision still belongs to the human.

Swipe to see all six.

khoros.ai/iris

06/10/2026

An unanswered question looks small until you zoom out. One member gets stuck. Another sees the silence. A third decides the community isn't worth coming back to.

Every unanswered question is a retention signal, not just a support gap.

That's the idea Antonios Meimaris and Vellanki Sriharsha will unpack at London Community Week 2026.

06/08/2026

Iris® AI brings together five capabilities brand care teams have historically split across separate vendors. Publishing, listening, digital care, security, and analytics.

One platform, one shared data layer, one connected view of the customer.

https://hubs.li/Q04kt-Z-0

06/05/2026

Every product that retains members has one early behavior that predicts who's going to stick around.

For Facebook, it was 7 friends in 10 days. For Slack, around 2,000 messages sent.

Every community has one too. The first answer. The first return visit. The first connection.

The behavior is already happening. The work is naming it.

Antonios Meimaris and Vellanki Sriharsha will break it down at London Community Week 2026.

"Level Up or Log Off: Why Members Leave When They Stop Growing."
🗓️ July 9 | 11:40 AM
📍 Big Penny Social, London

06/03/2026

The Greek goddess Iris served as a messenger between worlds. Iris® AI does the same for your brand and your customers.

Social listening, publishing, engagement, analytics. One AI-native platform built to carry your brand's voice and your customers' signals across every channel.

https://hubs.li/Q04jY0Zf0

06/01/2026

Antonios Meimaris and Vellanki Sriharsha are taking the stage at London Community Week 2026.

"Level Up or Log Off: Why Members Leave When They Stop Growing."
What community can learn from game design. And what it shouldn't copy.

🗓️ July 9 | 11:40 AM
📍 Big Penny Social, London

05/29/2026

Each number is a receipt for a different piece of the Khoros transformation after the IgniteTech acquisition.

AI resolution moved from 5% to 60%. The engineering backlog dropped 82%. Support resolution time moved from 40 days to 17 days.

Those numbers did not move because of surface-level changes. They moved because the team rebuilt the foundation underneath the work.

That is the foundation behind Aurora AI and Iris® AI.

https://hubs.li/Q04jmhzh0

Address

7300 Ranch Road 2222 Building 3, Suite 150
Austin, TX
78730

Website

https://www.khoros.com/

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