Khoros

Khoros Khoros, part of IgniteTech Inc., delivers AI-powered enterprise software for customer engagement in the AI Answer Engine Era.

A leader in online communities and digital customer engagement software.

Customers tell you a lot in community.They tell you something different on social.Both matter.Aurora AI helps turn commu...
08/31/2026

Customers tell you a lot in community.

They tell you something different on social.

Both matter.

Aurora AI helps turn community questions and expertise into lasting knowledge. Iris® AI brings customer signals across social and care into view.

Khoros connects the two sides of the conversation.

Many voices. One customer picture.

Learn more: https://hubs.li/Q04vXpVT0

08/24/2026

The healthiest communities feel open, useful, and safe at the same time.

Maintaining that balance gets harder as participation grows and members share more than text. Community teams need moderation that can keep pace with the conversation while leaving room for human judgment.

That’s the challenge we’re addressing with AI Moderation in Aurora AI.

CEO Eric Vaughan shares how Khoros is building safer, more scalable community experiences.

The best conversations happen directly. When customers have questions about change, the path forward, or what it means f...
07/22/2026

The best conversations happen directly. When customers have questions about change, the path forward, or what it means for their teams, they should not have to rely on secondhand versions of the story.

Reach out directly to Khoros and get the context you need. Comment, message or email [email protected].

For many teams, the hardest part of migration is not the platform decision itself. It is the cost, effort, and disruptio...
07/20/2026

For many teams, the hardest part of migration is not the platform decision itself. It is the cost, effort, and disruption that usually come with it.

Aurora AI changes that conversation. Khoros Community Classic customers can move to Aurora AI with their content, roles, and custom components intact, without taking on the usual cost and disruption upfront.

Request a demo at https://khoros.ai/lets-connect/?demo=aurora and see what the move actually looks like.

Customers expect continuity, even when conversations move from social to service to escalation. When teams work from dis...
07/17/2026

Customers expect continuity, even when conversations move from social to service to escalation. When teams work from disconnected systems, that continuity gets harder to maintain.

Iris® AI helps teams stay coordinated around the same customer story, so responses feel more connected and less fragmented.

See Iris® AI in action at https://hubs.li/Q04pRKNT0.

Community leaders need to know whether a spike reflects real engagement or just noise. That difference shapes staffing, ...
07/15/2026

Community leaders need to know whether a spike reflects real engagement or just noise. That difference shapes staffing, moderation, reporting, and the member experience.

Community Guard helps teams work from cleaner signals, protect capacity, and keep the experience focused on real participation.

Learn more at https://hubs.li/Q04pBTY90.

At London Community Week 2026, the agenda did more than cover the right topics. It gave community leaders different ways...
07/13/2026

At London Community Week 2026, the agenda did more than cover the right topics. It gave community leaders different ways to work through them.

Workshops made the questions practical.
Roundtables made them specific.
Stage sessions gave them structure.
The Unconference let the room shape the conversations it wanted to have.

That matters in a field where the hardest questions rarely have one clean answer.

How do you prove ROI without reducing community to vanity metrics?
How do you design member journeys people actually use?
How do you treat community like a product without losing what makes it human?
How do you help members keep growing after the first moment of participation?

Khoros was proud to support that work as the Headline Sponsor.

Thank you to Francisco Opazo, Nicola Earle, and the Led by Community team for building a week with so much care.

Thank you to everyone who made time to talk with the Khoros team.

Nobody explains an outage with a root-cause analysis. Members want to know when things will be back to normal, and the c...
07/10/2026

Nobody explains an outage with a root-cause analysis. Members want to know when things will be back to normal, and the community manager is usually the one telling them.

Reliability is a trust question as much as an infrastructure one, and it lands on real people first.

See what’s changed at https://hubs.li/Q04p32YR0.

That is a wrap on London Community Week 2026.Three days of conversations about proving value, designing better member jo...
07/09/2026

That is a wrap on London Community Week 2026.

Three days of conversations about proving value, designing better member journeys, building healthier programs, using AI with care, and creating communities people return to.

Thank you to Francisco Opazo, Nicola Earle, and the Led by Community team for bringing the room together.

Khoros was proud to be the Headline Sponsor.

A takeaway from today’s Khoros keynote at London Community Week 2026: Community retention depends on whether members fee...
07/09/2026

A takeaway from today’s Khoros keynote at London Community Week 2026: Community retention depends on whether members feel like they are still making progress.

Antonios Meimaris and Vellanki Sriharsha’s session looked at what community design can learn from game design: visible progress, earned status, unlockable access, and clear next steps.

For community teams, the practical questions are clear:
‣ Where does a member get their first meaningful win?
‣ What behavior predicts they will come back?
‣ What rewards create connection?
‣ Where can AI help members move forward without removing the motivation to participate?

The strongest communities help people know where they are, what they have earned, and what comes next.

Thank you to Nicola Earle and Francisco Opazo for hosting and to everyone who joined us in the room.

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Austin, TX
78730

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