TTEC Digital

TTEC Digital TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.

TTEC Digital is the largest pure-play customer experience (CX) technology partner globally, with a deep foundation in data, AI, and observability & security with 2,000 technologists that innovate, architect, integrate, and operate CX technology solutions. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.

"It was great collaborating with several Bay Area companies recently who are exploring how Google GECX can transform the...
10/12/2026

"It was great collaborating with several Bay Area companies recently who are exploring how Google GECX can transform the way they engage with customers in the CX space." - Stuart Ferguson, VP, Enterprise Sales

What an incredible day co-hosting our Build with Gemini event alongside Google Cloud! Stuart, Shawn Faherty, and enterprise leaders, devs, and builders came together for a hands-on Build with Gemini workshop to learn how to drive real CX transformation. Thanks to everyone who built, innovated, and mapped out what’s next in enterprise AI!

10/01/2026

What builds trust in public services? Getting the right answer, the first time.
When critical government interactions are fast, clear, and reliable, it makes all the difference. We sat down with our own Brittany Erskine, Dr. Sam Coy, and Kevin McCreight to talk about public trust in more detail. ↘️

09/23/2026

Hear from some of our public sector team: Brittany Erskine, Dr. Sam Coy, and Kevin McCreight on what makes all the difference in the world in the citizen experience. 💙

09/03/2026

On AI, how it's calling us, and what we can do to help the good AI actors, enhance accessibility, and keep out the bad ones.

An insightful session in Showcase Theatre 2 in the Orchestrators Hall by our very own Cliff Martin, Executive Director, CX Transformation Studio.

09/02/2026

While dance dance revolution (DDR) might be a throwback, you don't want your CX to be. Learn how TTEC Digital can help you modernize with AI-enabled CX strategy, implementation, and support services.

📍Booth S2, Orchestrators Hall @

09/02/2026

While dance dance revolution (DDR) might be a throwback, you don't want your CX to be. Learn how TTEC Digital can help you modernize with AI-enabled CX strategy, implementation, and support services.

📍Booth S2, Orchestrators Hall, Genesys®

09/02/2026

Stop by booth S2 in the Orchestrators Hall to talk with Alisa Mizer, our Solutions Architect, about our new agent toolbox and all the great CX goals we can help you achieve with Genesys®.

09/02/2026

Customer service happens in thousands of split-second moments—some handled by AI, some by real agents, and most somewhere in between. If you're heading to Salesforce's Dreamforce from Sept. 15-17, we'd love to connect to talk about all of them! Dan Grandquist, KT (Katie) Luby, Scott Shippee, and Marc Hutchinson will be in booth 527 showing how enterprise teams are turning clunky legacy systems into smooth, AI-assisted customer experiences. Set up time to learn more about keeping your tech upgrades aligned and delivering on real business goals in the Dreamforce attendee portal.

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