03/12/2026
Why SMBs need MDR and ITDR: More acronyms or better IT security?
WHAT IS MDR?
One of the security services we offer is a subcontracted Managed Detect and Response (MDR) service. This MDR service is a 24x7x365, human-led security service that combines endpoint telemetry and threat hunting to detect, investigate, and respond to active attacks. It uses lightweight agents and integrations to identify malware, persistence mechanisms, ransomware behavior, and suspicious activity that traditional tools may miss. When threats are found, analysts validate detections, prioritize risk, and deliver clear incident reports with recommended remediation steps.
Depending on the issue, we can help contain incidents by isolating affected devices, removing persistence, and advising on credential resets and hardening. MDR reduces attacker "inside the network" time, improves visibility across systems, and provides Security Operations Center (SOC) level coverage without needing to staff an in-house team.
WHAT IS ITDR?
Another security service that we offer is our Identity Threat Detection & Response (IDTR) service. This is a managed security service focused on protecting cloud identity systems from account takeover and identity-based attacks. It is designed especially to protect Microsoft 365 and Entra ID identities. It monitors sign-ins, session behavior, OAuth app consent, mailbox abuse, and risky configuration changes to detect threats such as credential theft, token/session hijacking, impossible travel, MFA fatigue, and malicious inbox rules.
When suspicious activity is found, analysts investigate and validate the activity, and then guide or execute response actions like disabling compromised accounts, revoking sessions, removing rogue applications, and reversing abusive email settings. ITDR helps reduce dwell time, harden identity posture, and prevent attackers from moving across a network via compromised identities.
THE BEST OF BOTH WORLDS: COMBINING MDR WITH ITDR
Combining our Managed Detect & Respond (MDR) service with our Identity Threat Detection & Response (IDTR) service is a low cost way to get 24×7×365 threat detection for your Ann Arbor area IT assets.
When you are ready to take your Ann Arbor area based small and medium-sized business to the next level of computer and network security, contact us for a custom quote based on the number of systems and users you need to protect.
